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Capitol Ford
San Jose, CA
423 Reviews
Discover why drivers across Northern California choose Capitol Ford — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 423 reviews
June 12, 2026
Excellent check in process, very efficient. I was kept informed on the status of things and was quite pleased with my service advisor, checking in with me. No complaints, every one is professio I was kept informed on the status of things and was quite pleased with my service advisor, checking in with me. No complaints, every one is professional and quite courteous. More
by ANORBECK
Verified CustomerEmployees Worked With
Don’t remember ..
June 11, 2026
Terrible. Shady. Lied about parts needing replacement that didnt. No response from managers after calls and emails. Shady. Lied about parts needing replacement that didnt. No response from managers after calls and emails. More
by BOSS0289
Employees Worked With
Eldin Pasic, Francisco Puga
June 11, 2026
Easiest service ever. Picked up my vehicle and returned it same day. I didnt have to take any time off work. And everything done to 100% satisfaction. Picked up my vehicle and returned it same day. I didnt have to take any time off work. And everything done to 100% satisfaction. More
by INGARDIA.MICHAEL
Employees Worked With
AJ
June 09, 2026
I had a great experience with Capital Ford from start to finish. The entire team was professional, friendly, and genuinely helpful without ever making me feel pressured. They took the time to answer all my finish. The entire team was professional, friendly, and genuinely helpful without ever making me feel pressured. They took the time to answer all my questions, explain my options clearly, and made sure I felt confident in my decision. The process was smooth and efficient, and I really appreciated how transparent they were throughout everything. It’s not always easy finding a dealership you can trust, but Capital Ford definitely delivered. Their customer service stands out, and you can tell they truly care about their customers. I would absolutely recommend Capital Ford to anyone looking for a stress-free and positive car buying experience! More
by rdhygiene
Employees Worked With
Eldin and Tony
June 09, 2026
Proper creating at arrival they took my information down, asked about my concern, lead me to the lobby , estimated my wait time or gave me a choice to leave vehicle at my own convience … service was great ov asked about my concern, lead me to the lobby , estimated my wait time or gave me a choice to leave vehicle at my own convience … service was great over all and was on my way More
by G.FUENTESJR
Employees Worked With
Jesus
