Capitol Ford Santa Fe

Called for an appointment, told service department what needed checking and the recall number, etc. Had two other issues that needed to be looked at. Told them if I had to leave it I would need a rental needed checking and the recall number, etc. Had two other issues that needed to be looked at. Told them if I had to leave it I would need a rental car, which I booked for two days, which is when they told me I could pick it up. Two days after dropping off, went back to dealership. They had not even looked at it nor had they handled the recall on the vehicle. Beyond mad and out two days of rental, I asked why hadn't they at least called me and let me know what was going on and allowed me to make the decision about keeping the rental until completed. The reply was, "We are not sure with more time that we could have gotten to it anyway." Why did they allow me to make an appointment and rent a car, etc.? Worst customer service, worst dealership experience. worst overall experience with any dealership or mechanic. More

Awesome experience, easy to work with. Salesperson was the best. Deal was unbelievable, section of vehicles was good. Salesperson was the best. Deal was unbelievable, section of vehicles was good. More

Best experience I’ve ever had in New Mexico purchasing a new car!! From the welcoming greeter and receptionist to the amazing people in the sales and service departments, what could have been a challenging, new car!! From the welcoming greeter and receptionist to the amazing people in the sales and service departments, what could have been a challenging, difficult experience as a 76 yr old single woman, turned out to be a joy! And kudos to 2 amazing young men—Justin in sales and Christian in finance—who helped me buy a gorgeous, new, blue Ford Escape!!! For your next car purchase, you must choose Capitol Ford in Santa Fe!! Well worth the trip up north! More

Over the top service, making sure you as the customer is satisfied with the process of making a purchase. satisfied with the process of making a purchase. More

Damian Garcia was amazing. He is friendly professional just awsome he really helped me out cant thank him and Capitol Ford of Santa Fe. He is friendly professional just awsome he really helped me out cant thank him and Capitol Ford of Santa Fe. More

This is our third vehicle we have purchase from Damian Garcia. He makes the process seamless. I don't feel pressured or "worked" as I have felt working with car salespersons in the past. I have recommend Garcia. He makes the process seamless. I don't feel pressured or "worked" as I have felt working with car salespersons in the past. I have recommended working with him to friend and family. More

Joseph Ortiz is was the best! He was knowledgeable and provided great information regarding my purchase and the other vehicles I was looking at. Friendly and considerate of my t He was knowledgeable and provided great information regarding my purchase and the other vehicles I was looking at. Friendly and considerate of my time. The best car purchase experience I have ever had. I definitely recommend him and Capitol Ford! Owner Marc Brandt was on hand and made sure everything was going smoothly. The whole staff at the dealership treats you like a friend. The entire experience was great! Capitol Ford and Joseph Ortiz have all my business for the future! More

Great service! Thank you Jose Arguello for all your help finding my new work truck. Thank you Jose Arguello for all your help finding my new work truck. More

I recently purchased a Ford F-150 from Capitol Ford in Santa Fe, NM. Larissa Chavez was very professional and knowledgeable in her interactions during the process without exerting undue sales pressure. Sh Santa Fe, NM. Larissa Chavez was very professional and knowledgeable in her interactions during the process without exerting undue sales pressure. She was also diligent in sales followup, connecting me with the right people in her organization. I was very satisfied in my dealings with Larissa and Capitol. More

We purchased a used Escape from Jose Arguello at Capital Ford in Santa Fe. Jose was very comfortable, and personable. Very enjoyable! I don't-as a rule- like the experience of car purchasing. Jose was so re Ford in Santa Fe. Jose was very comfortable, and personable. Very enjoyable! I don't-as a rule- like the experience of car purchasing. Jose was so relaxed and efficient with us that it actually made the purchase enjoyable! Great Customer Service!! The best part happened to be an issue with the car when we got it home. We contacted Jose and got our problem fixed with no hassle. A quick Check with Tony Sena (Jose's Boss) and we were fixed right up. NO Hassle! Exceptional Service! Thanks Jose More