Capital of Cary
Cary, NC
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67 Reviews of Capital of Cary
the easiest car buying experience we've ever had The people we interacted with at this dealership were all professional, low-key, and knowledgeable. Rick Pederson, one of the sales people, was especi The people we interacted with at this dealership were all professional, low-key, and knowledgeable. Rick Pederson, one of the sales people, was especially helpful and a complete straight-shooter. It was probably the most painless car purchase we've ever experienced! We would definitely return to this dealership (and ask for Rick) if we decided to buy another Mazda sometime in the future! More
Perfect car buying experience!!! This dealership was amazing to work with!! All staff members we dealt with were wonderful!!! I would highly recommend them to everyone I know!!! I lov This dealership was amazing to work with!! All staff members we dealt with were wonderful!!! I would highly recommend them to everyone I know!!! I love my Mazda 3!!! More
Great buying experience We love Capital's service and decided to buy - if possible - from Capital. Corey Washington immediately reached out to us and took us through the ent We love Capital's service and decided to buy - if possible - from Capital. Corey Washington immediately reached out to us and took us through the entire buying experience. We were shopping at several dealers and Corey matched the best price and provided outstanding service throughout the purchase including demonstrating all the new features on our 2017 CX5. We met the new car manager and many others who all acted professionally and were very courteous. If you are considering buying a new car, we recommended Capital MAZDA and Corey. They will take good care of you at the time of purchase and throughout the entire time you own the vehicle More
Love Cory Washington! Cory sold me my last car and again on Saturday did it again. Excellent service, by far best pricing in the area! See you in 3 years Cory!! Cory sold me my last car and again on Saturday did it again. Excellent service, by far best pricing in the area! See you in 3 years Cory!! More
Excellent Service Had a great experience and walked away happy with a quality vehicle. They worked with my budget and made good suggestions without putting pressure on Had a great experience and walked away happy with a quality vehicle. They worked with my budget and made good suggestions without putting pressure on me. More
Avoid this dealer! Worst customer service experience I have ever had. Service was great before the sale and during the sales process... Sadly after the sale their servi Worst customer service experience I have ever had. Service was great before the sale and during the sales process... Sadly after the sale their service and customer relations took a dive... Purchased a brand new 2015 Lincoln MKC that turned out to be nothing but problems. The car spent more time in the shop than in my possession. Sadly Lincoln concierge wasn't much of a help either due to lack of communication from the dealerships technicians. After the sale management was completely non existent to help come to a reasonable solution...(Bill & Ken SMH....) I highly do not recommend working with this dealership. Their finance department has many shady tendencies as well...Their finance department did not fund the deal to Lincoln Financial within the allowed 10 days. Thus it took 45 days for ME to catch their mistake. I was prompted to make my first payment to the dealership and they will make sure that Lincoln received payment. Turns out this never happened, now my account is 6 days past due and it is going to negatively effect my credit. I spoke with the finance manager and was told that he would make the payment... Turns out...again that didn't happen... I've called 2 general managers and the Finance manager and left numerous voicemails. It is astonishing how a dealership is allowed to operate like this. AVOID THIS DEALERSHIP AT ALL COSTS. If you buy an MKC wait for the 2016 model year. The 2015 is a DUD. More
Excellent service Paul was excellent to deal with. Although, it took me a few visits to complete my purchase, he never pressured me to make a move. I ended up with a ca Paul was excellent to deal with. Although, it took me a few visits to complete my purchase, he never pressured me to make a move. I ended up with a car I love at a price I'm happy with. More