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Capital Toyota, Inc. - Service Center

Chattanooga, TN

4.8
412 Reviews

412 Reviews of Capital Toyota, Inc. - Service Center

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May 27, 2021

Wonderful service! Chris Smith always goes above and beyond. He has taken care of both my Toyota’s for several years and has consistently treated me like family. More

by Dunn.charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Capital Toyota, Inc. responded

Thank you Charlie! We are happy to have you in the Capital Toyota family!

May 27, 2021

Excellent attentive service by Andrew Whitaker. Today was another in a long line of good service experiences . I understand I must do 25 words or I my review doesn’t count. Really? More

by JPBaptist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Jun 07, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words! DealerRater doesn't allow us to change how many words it takes to leave a review but we appreciate you taking the time to leave one!

May 26, 2021

Capital Toyota Service Department is always professional and friendly. They do quality work in a timely manner. I highly recommend any service work on your Toyota at this company More

by Old Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words Coach! We are happy to have you in the Capital Toyota family!

May 25, 2021

Capital Toyota has always taken great care of us we have purchased three Toyota’s from them and wouldn’t dream of going anywhere else More

by Ccsrx7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Whitaker
May 31, 2021 -

Capital Toyota, Inc. responded

Thank you for your repeat business as well as the kind words! We are happy to have you as part of the Capital Toyota Family!

May 25, 2021

Andrew took good care of me. I love my 2010 Toyota Andrew took good care of me. I love my 2010 Toyota Prius. Best car I've ever had. I will be back soon for 90,000 mile check up More

by Elizabeth Johnson
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrew Whitaker
Jun 07, 2021 -

Capital Toyota, Inc. responded

Thank you for the 5-star review Elizabeth! The Prius is a great car and we are glad you are happy with it!

May 22, 2021

They have always been courteous, prompt, They have actually done all of the work that they claim they did. I have complete confidence in the work that they’ve done that my vehicle is kept in tiptop sh More

by thesmithgroup2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Thacker
May 25, 2021 -

Capital Toyota, Inc. responded

We appreciate your confidence and will continue to do our best to maintain a great experience for you! Thank you for the kind words.

May 22, 2021

Thank y’all! Excellent customer service! My car had problems unexpectedly on a trip, and Capital Toyota provided help and service. Thank y’all! Blessings More

by Love.covers.garden
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brody Stokes
May 25, 2021 -

Capital Toyota, Inc. responded

Although we are sorry that you had problems, we are glad to welcome you to the Capital Toyota Family!

May 18, 2021

I always get good service at Capital Toyota. Everyone is friendly. They offer suggestions for maintenance care but are not pushy unless it is a safety issue. More

by K9kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Capital Toyota, Inc. responded

Safety is a top priority and thank you for the kind words! We are glad to hear you continue to have a great experience!

May 14, 2021

Called for same day service appointment, was granted appointment within a couple of hours. Was told if I arrived early, should not be an issue. Service was fast and friendly, as usual. Great dealership More

by EH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Capital Toyota, Inc. responded

Thank you for the kind words and we are happy to have you as part of the Capital Toyota Family!

May 14, 2021

I love the service team at Capital Toyota. Always friendly and professional, I have used them for many years and depend on their expertise. I do need the shuttle. More

by Bonnie Blalock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Whitaker
May 21, 2021 -

Capital Toyota, Inc. responded

Hi Bonnie and thank you for the kind words! We are happy to hear that you continue to have great experiences with our dealership!

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