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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,605 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,605 reviews

April 19, 2025

Bryan helped me find exactly what I wanted and more which was really specific- AND found it in a car well under my price range. It was so easy trading in my previous car and driving away with this new Outbac More

by beccam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your wonderful experience! We're absolutely thrilled to hear that Bryan helped you find the perfect vehicle—especially something so specific and under your price range! That's what we love to do: listen closely, serve with heart, and make the car-buying experience as joyful and easy as possible. We’re so glad the trade-in process was smooth and that you’re now out enjoying your new Outback. Wishing you countless happy miles and unforgettable adventures ahead. Come see us anytime—your Capital Toyota family is always here for you!

April 18, 2025

Very good service l will recommend them family and friends they get a 5 Star More

by Wandas3026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Strizk
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Apr 21, 2025 -

Capital Toyota, Inc. responded

Thank you so much for the 5-star love! ⭐⭐⭐⭐⭐ We're truly honored by your recommendation and so happy to hear you had a great experience with us. Serving you with care and excellence is what we strive for every single day. Please know you’re always welcome at Capital Toyota—and we’ll be here with open arms for your family and friends too!

April 14, 2025

After contacting Bryan, he was able to answer all my questions before I drove 2 hours. He even took questions after hours and sent me a video. More

by Bkistler8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to share this! We’re so glad to hear that Bryan took such great care of you and going the extra mile and even after hours! to make sure all your questions were answered before your drive. That kind of dedication is what we’re all about here at Capital Toyota. Whether it’s a quick question or a two-hour journey, we believe we’re Better Together, and Bryan truly embodies that spirit. Thank you again for choosing us—we’re honored to be part of your automotive journey!

Apr 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much for taking the time to share this! We’re so glad to hear that Bryan took such great care of you and going the extra mile even after hours! to make sure all your questions were answered before your drive. That kind of dedication is what we’re all about here at Capital Toyota. Whether it’s a quick question or a two-hour journey, we believe we’re Better Together, and Bryan truly embodies that spirit. Thank you again for choosing us and we’re honored to be part of your automotive journey!

April 14, 2025

Very impressed with how professional the staff was and was able to Communicate my needs to them. Buying experience was top notch. More

by joseph.lathers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Hefner
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Apr 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that you felt comfortable communicating your needs and that our team delivered a top-notch, professional experience. That’s exactly what we strive for—making every guest feel heard, valued, and genuinely cared for. At Capital Toyota, we believe we’re Better Together, and it’s experiences like yours that remind us why we do what we do. Thank you for choosing us and we’re honored to have been a part of your journey!

April 14, 2025

Patrick Shadrick is trustworthy, thorough, and fun. Chris Morgan was informative, patient, and kind. We were impressed with every step of the process! More

by tgstevison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Shadrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your thoughtful words! Hearing that Patrick was trustworthy, thorough, and fun—and that Chris was informative, patient, and kind—warms our hearts. They both truly care about creating a meaningful and uplifting experience, and we're so glad you felt that from the moment you walked in. At Capital Toyota, we believe we’re Better Together, and your experience is a beautiful reminder of that. Thank you for allowing us to be part of such an important moment in your journey. We're here for you every mile of the way!

April 12, 2025

Longtime customer. Have had 4 Toyotas and a Jeep serviced there for 8 years. This time whew. Brought in one of our Tacomas for brakes and a checkup. After waiting 3+ ho More

by dmarquart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brody Stokes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth in service 5 stars
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Apr 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much for being a loyal Capital Toyota guest over the years. It means the world to us that you’ve trusted us with your vehicles for the past eight years. We’re truly sorry to hear about the delay and unexpected cost during your most recent visit. That’s not the level of service we aim to provide, especially for someone who’s been part of the Capital Toyota family for so long. To help make things right, please expect a call from our Service Manager, Marty Woody. He’d like to personally connect with you, go over what happened, and see how we can better support you moving forward.

April 11, 2025

Great customer service and communication! Really made sure I was comfortable and would definitely recommend Bryan, AJ and the crew at Capital Toyota! More

by Callie
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Sterzik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 09, 2025

Thank you Curry and Will for helping us with the best customer service we have ever had! More

by Jaclynnfleet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Winter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Capital Toyota, Inc. responded

That's wonderful to hear, Jaclynn! Thank you so much for taking the time to share your positive experience. We're thrilled that Curry and Will provided you with the best customer service you've ever had! We truly value their dedication to our customers and are so glad they made your experience a great one. We appreciate your business and hope to have the pleasure of assisting you again at Capital Toyota in the future.

April 03, 2025

I found my interactions with the sales team, specifically, Dakota to be professional and helpful. I am a critical and difficult to please buyer with high expectations. I have walked out of many More

by KG-CA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Rodick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Capital Toyota, Inc. responded

Thank you so much for the kind words and for sharing your experience with us! It truly means a lot—especially knowing how high your expectations are and how thoughtful you are in choosing where to do business. We’re thrilled to hear that Dakota provided you with the level of professionalism and attentiveness you were looking for. He genuinely enjoys helping guests find the right fit, and it's wonderful to know his listening and efficiency stood out during your process. We’ll be sure to pass along your appreciation—he’ll be proud to hear it! And thank you as well for the shout-out to Teresa! She’s often one of the first voices our guests hear, and it’s so great to know her care and helpfulness made a positive impression. From all of us at Capital Toyota, we’re grateful you gave us the opportunity to serve you. If there’s ever anything you need down the road, we’re here for you.

April 02, 2025

Wife and I were happy we were talking with a knowledgeable person and that he was friendly and not pushing us .we found exactly what we wanted an have loved the car we found More

by jerrylfitzsimmons
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Capital Toyota, Inc. responded

Hi Jerry, Thank you so much for the kind words! We’re so glad to hear that you and your wife had a great experience with us. It’s wonderful that we could help you find exactly what you were looking for without any pressure—our goal is always to make you feel comfortable and well-informed throughout the process. We’re thrilled to know that you’re loving the car you found, and we truly appreciate you choosing Capital Toyota. If you ever need anything, we’re always here to help!

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