Capital Toyota, Inc.

Capital Toyota, Inc. responded

Thank you so much for your kind words and for taking the time to share your experience with us! It was truly our honor to be of service to you during your travels. At Capital Toyota, we believe in treating every guest like family—whether you're from Chattanooga or just passing through. We're so glad we could give you peace of mind and get you safely back on the road to Florida! Your words of encouragement mean the world to our team. And hey, if you ever do need a vehicle in the future, we’d be absolutely delighted to welcome you back. Until then, safe travels and warm wishes from all of us here in Chattanooga!

Capital Toyota, Inc. responded

Thank you so much for your kind words and continued trust! 🙏 It means the world to us to know you feel in good hands every time you visit. Providing professional, courteous care is at the heart of everything we do—and it’s guests like you who make it all worthwhile. We truly appreciate you being part of the Capital Toyota family and look forward to serving you for many years to come!

Capital Toyota, Inc. responded

Thank you so much for sharing your wonderful experience! We're absolutely thrilled to hear that Bryan helped you find the perfect vehicle—especially something so specific and under your price range! That's what we love to do: listen closely, serve with heart, and make the car-buying experience as joyful and easy as possible. We’re so glad the trade-in process was smooth and that you’re now out enjoying your new Outback. Wishing you countless happy miles and unforgettable adventures ahead. Come see us anytime—your Capital Toyota family is always here for you!

Capital Toyota, Inc. responded

Thank you so much for the 5-star love! ⭐⭐⭐⭐⭐ We're truly honored by your recommendation and so happy to hear you had a great experience with us. Serving you with care and excellence is what we strive for every single day. Please know you’re always welcome at Capital Toyota—and we’ll be here with open arms for your family and friends too!

Capital Toyota, Inc. responded

Thank you so much for taking the time to share this! We’re so glad to hear that Bryan took such great care of you and going the extra mile even after hours! to make sure all your questions were answered before your drive. That kind of dedication is what we’re all about here at Capital Toyota. Whether it’s a quick question or a two-hour journey, we believe we’re Better Together, and Bryan truly embodies that spirit. Thank you again for choosing us and we’re honored to be part of your automotive journey!

Capital Toyota, Inc. responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that you felt comfortable communicating your needs and that our team delivered a top-notch, professional experience. That’s exactly what we strive for—making every guest feel heard, valued, and genuinely cared for. At Capital Toyota, we believe we’re Better Together, and it’s experiences like yours that remind us why we do what we do. Thank you for choosing us and we’re honored to have been a part of your journey!

Capital Toyota, Inc. responded

Thank you so much for your thoughtful words! Hearing that Patrick was trustworthy, thorough, and fun—and that Chris was informative, patient, and kind—warms our hearts. They both truly care about creating a meaningful and uplifting experience, and we're so glad you felt that from the moment you walked in. At Capital Toyota, we believe we’re Better Together, and your experience is a beautiful reminder of that. Thank you for allowing us to be part of such an important moment in your journey. We're here for you every mile of the way!

Capital Toyota, Inc. responded

Thank you so much for being a loyal Capital Toyota guest over the years. It means the world to us that you’ve trusted us with your vehicles for the past eight years. We’re truly sorry to hear about the delay and unexpected cost during your most recent visit. That’s not the level of service we aim to provide, especially for someone who’s been part of the Capital Toyota family for so long. To help make things right, please expect a call from our Service Manager, Marty Woody. He’d like to personally connect with you, go over what happened, and see how we can better support you moving forward.