Capital Nissan of Wilmington

Outstanding buying experience. The entire buying experience was great. All members of the staff from sales to finance were professional throughout the whole buying experience. They The entire buying experience was great. All members of the staff from sales to finance were professional throughout the whole buying experience. They did not have the vehicle that we wanted and were able to locate it and have it there the next day, despite being a few hours away. They were definitely willing to go the extra mile. My salesman, Allen definitely went out of his way to make this a pleasant buying experience. I would definitely recommend them to anyone looking to purchase a vehicle in the future. More

Customer service is pathetic!!! My 20 year old daughter went in for a simple brake job ended up with over a $500 bill with 2 tires, an inspection and a pair of close to $48 dollar front wiper blades!! The went in for a simple brake job ended up with over a $500 bill with 2 tires, an inspection and a pair of close to $48 dollar front wiper blades!! They charged her over $8 in labor to put them on!! Auto zone puts them on for free!! And that $500 bill don’t include the brake job she went in there for!! Absolute rip off!! More

Service Department / Bad Attitudes Noah Woods / NO call Service Department / Bad Attitudes Noah Woods / NO call back Service Manager / NO call back THEY WILL NOT BE THERE WHEN YOU NEED THEM!!!! LIES Service Department / Bad Attitudes Noah Woods / NO call back Service Manager / NO call back THEY WILL NOT BE THERE WHEN YOU NEED THEM!!!! LIES !! BEWARE ! More

They have a friendly staff and their service has been great. They kept me updated on the progress of my vehicle and had it done on time. great. They kept me updated on the progress of my vehicle and had it done on time. More

5000 mile check up Took my Kicks in for an oil change. They met me with all my paperwork ready to go. They did the work in less than an hour and even washed my car. Mr. Took my Kicks in for an oil change. They met me with all my paperwork ready to go. They did the work in less than an hour and even washed my car. Mr. Howard provides awesome service More

We had a great customer service experience! We had to get the brakes checked and they went over and beyond to help us, Charles was very helpful and would recommend them to anyone. We had to get the brakes checked and they went over and beyond to help us, Charles was very helpful and would recommend them to anyone. More

"Awesome experience" 5 Stars for the salesman that worked with me to ensure I purchased the right SUV at the right price. Mike Kianka II is the salesman I am referring to. 5 Stars for the salesman that worked with me to ensure I purchased the right SUV at the right price. Mike Kianka II is the salesman I am referring to. He greeted me when I walked in the door with a friendly professional smile and stayed with me explaining the details of the cars I test drove to purchase one that would fit my needs and concerns. He went over and beyond when he had to wait on me to turn in my rental car. Thank you Mike for taking care of this customer! More

Thank You The service team is excellent, especially Charles Howard. He has a great sense of the business ; customers service... Ive been satisfied with all my v The service team is excellent, especially Charles Howard. He has a great sense of the business ; customers service... Ive been satisfied with all my visits. THANK YOU ALL! More

Great Service On my recent visit to Capital Nissan for periodic service on my Nissan Armada I was very pleased with the care and attention I received from Rachel Br On my recent visit to Capital Nissan for periodic service on my Nissan Armada I was very pleased with the care and attention I received from Rachel Brisson and service manager Cheryl Furcini. I love my Armada and so happy to have this team of professionals to make sure everything is up to date all the recommended service items have been accomplished. The friendly attitude and expertise made my visit a real pleasure. I would rate both these ladies a 10 out of 10! More

Wonderful experience We were very well taken care of. Everyone on staff very nice. Charles Howard took care of us and was terrific. Prompt and courteous, a pleasure to We were very well taken care of. Everyone on staff very nice. Charles Howard took care of us and was terrific. Prompt and courteous, a pleasure to deal with. Thank you Charles for excellent service. We appreciate it. More