Capital Nissan of Wilmington

My overall experience with Wilmington Nissan was great. Everyone I worked with was courteous and very helpful. In particular, Steve Merkel, was an excellent salesperson who went the extra mile to assist i Everyone I worked with was courteous and very helpful. In particular, Steve Merkel, was an excellent salesperson who went the extra mile to assist in my choice of vehicle and to become familiar with the vehicle that I eventually I bought. The transaction was smooth and actually fun. More

This could not have been a more enjoyable car buying experience! We live a little over an hour from the dealership, and when we called we were not going to be able to make it down there that day. Steve experience! We live a little over an hour from the dealership, and when we called we were not going to be able to make it down there that day. Steve worked with us and got the deal we wanted and then delivered our vehicle to Jacksonville and picked up our trade-in. We signed the papers at the kitchen table and took possession of our vehicle. From start to finish it was the absolute best vehicle buying experience I have ever had! More

Buying my car at Wilmington Nisson was a very pleasant experience. The salesperson was not pushy, and answered all of my questions. I received a fair trade in value for my old car, and was able to negoti experience. The salesperson was not pushy, and answered all of my questions. I received a fair trade in value for my old car, and was able to negotiate a fair price for the new one. I would definitely recommend this dealership to others. More

Buddy Coble is a wonderful sales consultant and I enjoyed working with him on my new Nissan Altima. This is my third vehicle from Wilmington Nissan. I drive all the way from Jacksonville to purchase my Nissa working with him on my new Nissan Altima. This is my third vehicle from Wilmington Nissan. I drive all the way from Jacksonville to purchase my Nissans and I will continue to do so. They always treat you with the utmost respect and that is rare these days to find. I always recommend this particular dealership to people I know and to those I meet. Keep up the excellent work!!!! More

I visited Wilmington Nisaan in 2009 to get an idea of what kind of car I wanted. In 2010 I returned to buy, and Jordan actually remembered my name. Needless to say i was very surprised. He was great! He what kind of car I wanted. In 2010 I returned to buy, and Jordan actually remembered my name. Needless to say i was very surprised. He was great! He was informative, respectful, friendly, and easy to talk to. I left feeling like I had made the right choice with the right dealership. Thanks Jordan More

I find Buddy and Jason, manager in sales, to be two of the most pleasant people I have met in car sales. The dealership works with you on price and options. They never make you feel stupid or like you are the most pleasant people I have met in car sales. The dealership works with you on price and options. They never make you feel stupid or like you are asking for the moon. They follow up to ensure all is well. They remember you. The service department is exceptional and always pleasant and very responsive to my needs. Prices are always quite aceptable and they even work with you on making sure your pricing needs are met. More

It was a great experience. I needed to trade in my car and wanted a specific car and payment, and walked out within ONE hour of looking! It was amazing. Definatly easy and not only was Jordan a great gu and wanted a specific car and payment, and walked out within ONE hour of looking! It was amazing. Definatly easy and not only was Jordan a great guy to deal with but also everyone around there was so friendly and made you feel welcome and not overwhelmed! Any time I need a car I will totally go back there and will be referring my friends from now on to Wilmington Nissan for their new or used buys! More

I would just like to say that William Rittenhouse gave me and my mom excellence customer service. He was not a pushy salesman and he was extremely polite. One of the reasons why my mom got a vehicle from thi and my mom excellence customer service. He was not a pushy salesman and he was extremely polite. One of the reasons why my mom got a vehicle from this particular dealership is because of William. He definitely should be recognized for this and deserves a raise. We are spreading the word about him and your dealership. More

I am a pickup truck kind of guy. Always have been. For the past 4 years I have driven a 2007 Ford Ranger. A few months ago I heard an ad for Wilmington Nissan on the local radio station. At the time I was the past 4 years I have driven a 2007 Ford Ranger. A few months ago I heard an ad for Wilmington Nissan on the local radio station. At the time I was not in the market for a new vehicle, however I was drawn to the no pressure message that was delivered in the ad. A few days later I found myself on the lot browsing the entry Nissan pickup, the 2010 Nissan Frontier. I was blown away with the fact that after being on the lot for about 10 minutes checking out Frontiers, that I had not been approached by a salesman. Not one! What a refreshing sensation! That no pressure feeling at a car dealership is extremely hard to find. I did however have some questions about the Frontier so I sought out a salesman by the name of Jordan. To say the least, Jordan was truly one of a kind. Never have I dealt with a car salesmen quite like Jordan. Very down to earth. Very personable. Very compassionate. The no pressure sensation I had while browsing the lot, was the same feeling I had while talking with Jordan. He did a great job of answering my questions about the Frontier as well as giving me some trade-in information on my Ranger. Shockingly, Jordan let me leave the dealership with my answers in hand. He didn't pressure me to crunch numbers, or work out some kind of deal. He just politely stated that he would be in the store tomorrow if I found myself wanting to give it a test drive. And that was it. I was sold. The next day I came back, test drove the Frontier, and fell in love. Jordan easily worked out the numbers for me and presented me with an offer I couldn't turn down. While finalizing our numbers, I was introduced to Jason, the GM of Wilmington Nissan. He took the time to come over and personally congratulate me on my new vehicle. He also said that if I ever needed anything, and Jordan wasn’t available, to personally give him a call. He left me with a hand shake and his business card. With my new keys in hand, I walked out of there feeling like a million bucks. It has been 3 months with my new Frontier and I couldn't be happier. Since my purchase I have gone on to recommend Jordan and Wilmington Nissan to my friends and family for their future automobile purchases. More

On Saturday, 11/03, my wife Mary was blatantly conned out of $3,000. in her new car purchase transaction. She was offered a $1,500 rebate on the purchase. She (we) also were offered a "maintenance" pla of $3,000. in her new car purchase transaction. She was offered a $1,500 rebate on the purchase. She (we) also were offered a "maintenance" plan, which we clearly stated we did not want. When we got home, over the weekend, we realized that we had paid far too much. Mary had to go back to the dealership the following week to request a printed copy of our financial arrangement, which Cedric Newton (the only honest person we've met in several visits at this dealership) supplied: A rather hastily printed off list of costs in one column, and the financing details in a 2nd column. (period) On the "statement": List price (!), no rebate, $1,500 for some "maintenance" plan." -- $3,000 AT LEAST that we were robbed of. Their response: "Tough, she signed the papers." !!! More