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Capital Hyundai Of Jacksonville
Jacksonville, NC
1,246 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,246 reviews
May 13, 2025
Very polite and easy to work with. Will definitely recommend you to more potential customers Will definitely recommend you to more potential customers More
by notzla22
Verified Customer
May 10, 2025
Arrived early, was told I didn't have an appt, had to show the text from the bdc agent to show I made an appt, the waiting area was absolutely trashed (literally had to wipe of cracker crumbs to sit down show the text from the bdc agent to show I made an appt, the waiting area was absolutely trashed (literally had to wipe of cracker crumbs to sit down). There were no coffee cups for the coffee machine. Got my ev back in 1.5hrs and they didn't even reset the service notice. So I question if you even did the service, maybe you just did the recall. This was a really questionable service visit. You reached out to me to make the appt and then you under delivered. More
by Josh Tracy
May 10, 2025
Check in was pleasant and helpful and made a good impression as the first person to greet me as I came into the office. Service tech was informative and clear on what was needed. Only negat impression as the first person to greet me as I came into the office. Service tech was informative and clear on what was needed. Only negative was that waiting area by coffee area is dark. I always try to sit at computer desk because it has better lighting. More
by PAULAANDMIKE48
May 10, 2025
It was friendly Anna was very good dealer she did great job selling the SUV job selling the SUV More
by VIRGINIA56_77
May 08, 2025
Basic service center. Try to up sale, typical. Chairs aren’t very comfortable and the snacks were pretty low budget. Try to up sale, typical. Chairs aren’t very comfortable and the snacks were pretty low budget. More
by metallica041
Employees Worked With
May 07, 2025
As retired military, I can appreciate the level of professionalism and expert attention to detail in going above and beyond to ensure my purchase was as streamlined and one of the best experiences yet professionalism and expert attention to detail in going above and beyond to ensure my purchase was as streamlined and one of the best experiences yet! Thank you for your continued support and love for this country's military both active and retired! -BZ More
by Retired Squid
May 07, 2025
Very customer friendly, prompt and complete service. I will continue to have me car serviced at this location. I will continue to have me car serviced at this location. More
by JHOBIN
May 02, 2025
Free oil change, I should have gotten my free car wash as well, but they did not do that as previously stated to me! They recommended changing my cabin air filter when I have only had the truck for 9 months! well, but they did not do that as previously stated to me! They recommended changing my cabin air filter when I have only had the truck for 9 months! More
by BALDDOC78
Employees Worked With
Justin
