Capital Ford of Wilmington

I worked with Nicholas Law. He was laid back, but very responsive. The knowledge and experience with Ford Trucks was y extremely helpful. I would work with him again any time that I could. responsive. The knowledge and experience with Ford Trucks was y extremely helpful. I would work with him again any time that I could. More

It is also a pleasure working with Caleb, always informative always willingly to help and make a pleasant experience again thanks Caleb. Victor Daverese.6/16/20 informative always willingly to help and make a pleasant experience again thanks Caleb. Victor Daverese.6/16/20 More

Wonderful Truck I just love my new Blue Jean colored F-150 Lariat. My salesman was knowledgeable about the features of the truck. I wish the buying process was a li I just love my new Blue Jean colored F-150 Lariat. My salesman was knowledgeable about the features of the truck. I wish the buying process was a little quicker, but overall everything went quite smoothly. More

F 150 Service The service was easy and quick. Check-in was very easy. The time required was as expected. The staff was very friendly. The cost was as quoted. The wa The service was easy and quick. Check-in was very easy. The time required was as expected. The staff was very friendly. The cost was as quoted. The waiting area allowed for “social distancing” and staff wore masks More

These people are very funny acting towards black customers. I really hate the racism’ this dealerships has to offer only1 black Salemen wow Sad place. I’m a black male who is trying to get a f150 an customers. I really hate the racism’ this dealerships has to offer only1 black Salemen wow Sad place. I’m a black male who is trying to get a f150 an I was told that they think I may need to pick another truck cause yhis 1 may be out of my price range ! What type of racism is that xxxxing sad. How the xxxx these people know what’s in my pocket or account. I will never buy here an I hope I can get this attention racism’to wect an fox channel news More

Top notch customer service. Easiest car purchase experience I have ever had. Sales staff and service department do a great job making the process as smooth as possible experience I have ever had. Sales staff and service department do a great job making the process as smooth as possible More

I took my low mileage 2015 Ford Flex to Capital Ford in Wilmington, NC, where I bought it new. Scheduling was easy. Drop off was smooth due to the concierge service everyone receives, and the maintenan Wilmington, NC, where I bought it new. Scheduling was easy. Drop off was smooth due to the concierge service everyone receives, and the maintenance services were finished faster than I expected. The charges were fair for the services received. I’m totally satisfied. More

Andrew did an excellent job delivering our 2018 Toyota Tundra. We had completed our application online prior to delivery on Saturday 5-23-20. We arrived 20 minutes before closing and they accommodated us. Tundra. We had completed our application online prior to delivery on Saturday 5-23-20. We arrived 20 minutes before closing and they accommodated us. The entire process was less than one hour and Andrew impressed us from the time we met to present. Thanks to all the staff at Capital Ford in Wilmington NC! More

I can’t say enough about how good the visit was by the service department. I arrived a couple of minutes late for my appointment, but was met as I drove up by a technician that began taking information a service department. I arrived a couple of minutes late for my appointment, but was met as I drove up by a technician that began taking information about my Expedition. He directed me to see one of the service managers inside the building. My wife had initiated a service request a few days earlier for a console part that apparently failed and dropped out of position. A part had to be ordered and this was a follow up to repair the console. The service manager was not the same person that waited on my wife earlier, but immediately looked up the information in the computer system and got the process underway. He mentioned that he wasn’t exactly sure how long it may take to do the work, but told me that he would keep me updated. In less than 40 minutes, the service manager (Josh), that waited on my wife walked up to the waiting area and informed me that my vehicle was ready. I can’t say enough good things about this visit and the way my wife had been treated on her initial visit to Capital Ford! Your team works together better than any I’ve seen in a long time! It’s refreshing to know that I can rely on service like this when my wife stops by! Thanks for all that you’ve done. Don Helms More

Good experience Fair price, good folks and no pressure on extras. No need to say any more to fill up 25 words. Good service ,no pressure on fiancé options. Fair price, good folks and no pressure on extras. No need to say any more to fill up 25 words. Good service ,no pressure on fiancé options. More