Capital Eurocars - Service Center

Tony Taylor is an excellent Service Advisor! He is courteous, pleasant and always a pleasure to work with. He is very thorough and listens to all of my service concerns and make me feel as though I a courteous, pleasant and always a pleasure to work with. He is very thorough and listens to all of my service concerns and make me feel as though I am a valued customer. His attention to detail gives me confidence, that when I leave my car with Tony, I leave it in good hands. Working with Tony has made my experience with Capital Eurocars a more pleasurable one. I would highly recommend his services and advice to anyone who comes to Capital Eurocars Service Department. More

Excellent service department!!!!Seems like you shouldn't require 250 characters. If you want people to fill out these rating, should make it as easy as possible. So, here goes 250 characters ............. require 250 characters. If you want people to fill out these rating, should make it as easy as possible. So, here goes 250 characters .......................................................... More

Tony Taylor is a credit to the organization. I have have had a couple of fairly serious problems with my vehicle and in each case found his observations and advice to be very helpful. I consider him to be h had a couple of fairly serious problems with my vehicle and in each case found his observations and advice to be very helpful. I consider him to be honest, reliable and knowledgeable. Acordingly, I rely heavily upon his service advice. John McClellan More

We love our E-Class, and have no complaints other than it is expensive to get serviced. We have found everyone to be extremely nice and helpful. Especially, Tony Taylor he is top notch, in our book. We love is expensive to get serviced. We have found everyone to be extremely nice and helpful. Especially, Tony Taylor he is top notch, in our book. We love working with him. Also the girls at the cashier desk are very friendly and helpful. Very friendly and nice folks to deal with! More

Just bought a preowned Mercedes C230 Sport from Capital Eurocar. I am not use to the CD changer being in the glove box and had some problems. I called the service deparmtent and Tony offered me an appoin Eurocar. I am not use to the CD changer being in the glove box and had some problems. I called the service deparmtent and Tony offered me an appointment right away but I explained I worked out of town and asked if he could walk me through some troubleshoting steps. He really went out of his way to be patient and think of anything I could do to resolve the problem. Even though I wasn't able to resolve the issue my husband was within a minute when he tried. The car is still under warranty so it wouldn't have cost anything and the dealer could have billed, but instead my time and convenience was put ahead of profits. I am happy with the price we paid, the overall experience and now the service department. When we decided to get another car I looked at it as a burden but I must admit I love my car and the negative sterotypes I have about car dealers are being changed everyday by Capital Eurocars. Thank you for showing me I was wrong. More