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Capital Eurocars - Service Center

Tallahassee, FL

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465 Reviews

465 Reviews of Capital Eurocars - Service Center

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June 24, 2024

If you take your vehicle in for a recall be prepared to spend at least $2000 or more. They told me they couldn't do the recall unless I got some other stuff done. I had no idea it was going to cost me almo More

by Kookierack
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
William Gilkes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Capital Eurocars responded

TO: Kookierack Thank you for your review. Unfortunately I cannot find you in our system with the handle you used to post this review.. I would like to discuss the issues you described with you. Please contact me directly. Sincerely, Crawford Atkins General Manager

Jul 02, 2024 -

Kookierack responded

You asked to speak to me. You have my email address. My cell phone number is (850)445-5007

February 28, 2023

I have had my volvo for three years. I have allowed no other service department to provide service other than capital euro cars. Money is not a problem. Whatever they recomended for my c More

by alwazagator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crawford Atkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gruen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Parke L. Stafford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lorraine Head
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angus Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Trozzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Gilkes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris London
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Suppa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Capital Eurocars responded

To: alwazagator Thank you for posting your review. We cannot address the issues you have brought up without further information. Please contact me directly so that we can discuss this. Sincerely, Nick Tinaro Service Manager

Mar 07, 2023 -

alwazagator responded

I have left messages for a return call in regards to concerns about my vehcle and have not received a call back for both service manager and service representative.Cameron is no longer there and Ryan who has taken his place does not return any calls that are left for him. So I am not certain how to handle this issue because phone calls dont seem to get a response. Do you have a direct number that I may be able to get in touch with you directly. Thank you

Mar 09, 2023 -

Capital Eurocars responded

To: alwazagator Please phone me directly at 850-205-2356. Sincerely, Nick Tinaro Service Manager

October 13, 2022

Great customer service. Quick and efficient. No hassle. Joe Trozxo was wonderful to work with! More

by Cfeely01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Trozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2022 -

Capital Eurocars responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that Joe provided you with nothing less It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

September 27, 2022

Was very pleasant. Parke Stafford did a great job and was very helpful with everything More

by Rhettmiller11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Capital Eurocars responded

Thank you so much for your positive review! We are happy to hear that Parke could provide you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

September 21, 2022

We always get great personalized attention from this dealership. Parke Stafford is the best! He can be counted on to return your calls and do whatever he can to solve your problems. More

by sleachfsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Capital Eurocars responded

Thank you so much for your positive review! We are so glad that Parke consistently takes great care of you, and he will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 11, 2022

Work was performed in a timely manner. I was kept informed as to the status of the service. All work was explained and all my questions were answered satisfactory. More

by 5moons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Capital Eurocars responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 10, 2022

I was impressed and pleased with the video of the walk through. Thanks for your help and great service. More

by delphiguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Trozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Gilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Capital Eurocars responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with.

August 26, 2022

Park ALWAYS does an OUTSTANDING job on our Mercedes SUV. W e would never take it anywhere else!! More

by fireman452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parke L. Stafford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Capital Eurocars responded

Thank you for leaving Parke this positive review! It is an honor to have your confidence and loyalty, and we are so glad that he consistently takes great care of you and your vehicle. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

August 19, 2022

Joe Torrozo was professional and really worked to try and help us with our warranty. He communicated well and answered all our questions. More

by Viviansmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Trozzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Capital Eurocars responded

Vivian, Thank you for leaving Joe this positive review! We are so glad that he took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 18, 2022

I have established a great relationship with William Gilkes since my arrival here in Tallahassee (2 years) . His customer service skills has been beyond reproach and he has been quite diligent at getti More

by John Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Gilkes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Capital Eurocars responded

John, Thank you for leaving William this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that William consistently provides you with top-notch service! It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

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