Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital Eurocars
Tallahassee, FL
1,655 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,655 Reviews of Capital Eurocars
January 06, 2022
On January 4th my wife was sent to this dealer to remove locking lug nuts because the key broke . Upon arrival my wife explained the situation ,the representative was abrupt and combative . He proceeded to locking lug nuts because the key broke . Upon arrival my wife explained the situation ,the representative was abrupt and combative . He proceeded to say that he did not want to try to remove the lugs because it could break his key to remove them. then proceeded to sell her a whole new kit. My wife responded well your still going to have to use your key to remove them . The representative just responded with a shrug and disinterest . The tone and lack of attention from the representative resulted in my wife crying . I called mercedes direct and filed a complaint. Joe Gruen has not not been willing to address this situation. After moving from Connecticut to Florida recently I would not recommend the Tallahassee dealership. More
by 5bsterling
Employees Worked With
Joe Gruen
December 31, 2021
I had my regularly scheduled service appointment yesterday and was treated with respect from start to finish. Joe Trozzo answered any questions I had and was not only very professional but personabl yesterday and was treated with respect from start to finish. Joe Trozzo answered any questions I had and was not only very professional but personable and friendly. All of my experiences at Capital Eurocars have been outstanding! More
by LynneG
Employees Worked With
Joe Trozzo
December 31, 2021
My regularly scheduled maintenance was yesterday; I was also told that I needed a battery. Usually, I don't just get additional work done unless I know it's needed, but I trust and respect Park Stafford s also told that I needed a battery. Usually, I don't just get additional work done unless I know it's needed, but I trust and respect Park Stafford so I agreed to have a new battery put in. Mr. Stafford has always treated me with respect and professionally. He is patient with me and answers my questions and make sure I understand what's going on. More
by hlbush85
Employees Worked With
Parke L. Stafford
December 30, 2021
Joe Trozzo he is the best at what he does! He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. More
by wrcherry
Employees Worked With
Joe Trozzo
December 30, 2021
My wife and I had a very easy, pressure free experience buying from this dealership. The price was very competitive and we will likely be returning customers. buying from this dealership. The price was very competitive and we will likely be returning customers. More
by JohnChristian1981
Employees Worked With
Cullen Griffin
