Capital City Honda
Sacramento, CA
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453 Reviews of Capital City Honda
Our advisor, Pham Vue, is a wonderful person to work with. The dealership is clean, well organized, and friendly customer service. Keep it up! with. The dealership is clean, well organized, and friendly customer service. Keep it up! More
I’ve been coming to this dealership since 1981. I bought several cars here over the years and my experience on Memorial Day was the best one yet! I bought several cars here over the years and my experience on Memorial Day was the best one yet! More
No follow up. Took car in on April 20th.Told parts to windshield system will be ordered. Waited, no call. I called today and was told parts have not been ordered. Took car in on April 20th.Told parts to windshield system will be ordered. Waited, no call. I called today and was told parts have not been ordered. What? Promises made must be kept especially when it comes to car safety. More
They do not respond to customer problems. I called over a week ago, promised a call back, still no call. Please keep promises made or you will lose my respect. I called over a week ago, promised a call back, still no call. Please keep promises made or you will lose my respect. More
Awful incompetent dealership. Every step of the process was stressful. I realize they must never sell out of state, but literally every step of the process was mishandled. We s Every step of the process was stressful. I realize they must never sell out of state, but literally every step of the process was mishandled. We signed online paperwork and we’re told to wire $ but no instructions given so had to call management at the bank. We arranged transport for the car, but the dealership wouldn’t release it because they forgot to send the actual paperwork to be signed. When it was picked up it was dirty-a brand new car. We bought the car a month ago and still don’t have a title. Having to call every day to stay on them and hopefully eventually this painful process will be over, but I would never recommend doing business with them. More