Capital Chevrolet of Shallotte

Service manager goes out of his way to make sure everything is right will be back everything is right will be back More

I came in to this dealership several times looking for a HD Silverado and after I found one on their website that was supposed to be shipped and after over a week I found one at Team Chevrolet and I purchas HD Silverado and after I found one on their website that was supposed to be shipped and after over a week I found one at Team Chevrolet and I purchased it because I needed a tow vehicle for my camper so the next day I went to the dealership to let them know that I found one and asked for my 500 deposit back because I never got the truck and was told by the Owner Wayne that they had taken it off the market that I wasn’t getting my deposit back knowing that the truck was the hardest one to get so it all boils down to one thing how do we take it all from the public, I guess my 500 is going to keep them in business so run don’t walk from here 😃😃😃😃 More

When scheduled told them I was doing night drop on Sunday not happening here ever not happening here ever More

My salesman Zach Miller was very helpful in trying to locate the best vehicle to meet our needs. My wife is in a wheelchair and he asked multiple times Could he help her transfer from her chair to the te locate the best vehicle to meet our needs. My wife is in a wheelchair and he asked multiple times Could he help her transfer from her chair to the test drive vehicle. More

Very quick service and service representative was very professional and provided additional information regarding my vehicle. professional and provided additional information regarding my vehicle. More

Never going back for service. Failed car inspection on a petty reason that 2 of 16 diodes on top rear taillight were not working, and wanted to replace for $389. Said no...just gi Failed car inspection on a petty reason that 2 of 16 diodes on top rear taillight were not working, and wanted to replace for $389. Said no...just give me the paperwork. Within two hours, had my vehicle inspected at another location, and it passed with flying colors. Went to DMV and got my new decal for the license plate. Something did not feel right, and I was correct in the first, failed inspection. More

Did good job in great time and price qas less than quoted or expected. Excellent service, good people or expected. Excellent service, good people More

Very friendly people know their job, and they do it with expertise The selection was good, and the dealership was very clean expertise The selection was good, and the dealership was very clean More

Very friendly and professional service. Michael Heckelman the service manager was very professional and helpful with all my concerns. Great service department. Michael Heckelman the service manager was very professional and helpful with all my concerns. Great service department. More

They fixed my car just fine. The communication between the service techs and the customer is horrible!! I spoke to the service manager the last time I was there, at that tech The communication between the service techs and the customer is horrible!! I spoke to the service manager the last time I was there, at that tech is no longer with them. I was hopeful this time, but once again, when my car had to be there longer than expected nobody bothered to let me know. When I used both text and phone the response was dismal. They need to remember when a client makes a 9:00 am appointment and is told 3-4 hours, they should start working!! And, if they realize it’s going to be several more hours, they need to alert the customer!! When people drop off their vehicle it generally means someone is dropping them off and bringing them back. Everyone’s time matters!! More