Capital Chevrolet of Shallotte
Shallotte, NC
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319 Reviews of Capital Chevrolet of Shallotte
I bought a used vehicle from the dealership and had no problems whatsoever. They gave me a great trade in on my other vehicle and the paperwork phase went very easy. I highly recommend them and would use problems whatsoever. They gave me a great trade in on my other vehicle and the paperwork phase went very easy. I highly recommend them and would use them again !! More
What a great experience I had buying a used GMC vehicle from Capital Chevrolet in Shallotte, NC. I was met on arrival at the dealership by general manager Matt DeCarlo who introduced me to sales agent Trey from Capital Chevrolet in Shallotte, NC. I was met on arrival at the dealership by general manager Matt DeCarlo who introduced me to sales agent Trey Gales. I had already been to a few other dealers, and this visit to Capitol Chevrolet was to be the last. It turned out it should have been my first. The entire experience from arrival to departure including trade in of my older vehicle and acquisition of my new vehicle only took a couple of hours. Trey Gales and Matt DeCarlo negotiated a fair deal. Office manager Courtney Barbour (and Bubba Barbour) helped explain the many options available for financing and purchase, as well as the certified pre-owned vehicle warranty and service packages available. The entire transaction was simple, required very little effort on my part, and resulted in a very satisfied and loyal customer. The new vehicle was completely prepped, serviced and ready for me that day. A minor issue was taken care of by Trey Gales and Courtney Barbour, who ordered a part and had a service appointment scheduled within a week. That process was also a great experience with their very clean and comfortable customer service lounge, and the service appointment was completed quickly. Simply outstanding customer service at a dealership that is unlike any I had experienced before. Thank you to the entire family at Capital Chevrolet in Shallotte for setting the standard for excellent customer care, and for raising the bar for other dealers to aspire to. More
I told the salesman what kind of car I was looking for and he took me to the cars and answered any questions I had. The dealership was very courteous and helpful in me purchasing my car. I would deal with and he took me to the cars and answered any questions I had. The dealership was very courteous and helpful in me purchasing my car. I would deal with them again! More
Normally buying a car is a hassle and sales personnel are pushy! But not here, The whole team was helpful and friendly, the process was quick! They honored the internet pricing and even brought the vehicle f pushy! But not here, The whole team was helpful and friendly, the process was quick! They honored the internet pricing and even brought the vehicle from another sister dealership! One of the best dealerships I’ve dealt with by far! More
Honest dependable always friendly staff and very polite and helpful to the customers best car dealership I ever have dealt with and helpful to the customers best car dealership I ever have dealt with More
Third car purchased from this dealership. Second car was totally destroyed in an accident, and the dealership was very helpful with insurance forms, etc., and assisted us with purchasing our third new car. totally destroyed in an accident, and the dealership was very helpful with insurance forms, etc., and assisted us with purchasing our third new car. Especially helpful with the problems we had connecting to On-Star with our 2012 Impala LTZ. Staff very friendly and helpful. Maintenance and service staff very competent. When we consider purchasing a new car, we will return to Ocean City Chevrolet first. Walter and Patricia Foley More