Capistrano Volkswagen - Service Center

Wonderful customer service I will only have my car serviced and repaired at Capistrano VW . Each and every time I pick my car up I am extremely pleased. Cory and Brad are extre I will only have my car serviced and repaired at Capistrano VW . Each and every time I pick my car up I am extremely pleased. Cory and Brad are extremely pleasant, knowledgeable and go above and beyond my expectations. I am so glad I have a place I trust to take care of my car, with a caring staff. More

Worst Customer Service and Quoted Prices Jeff Maris is a real A-hole. I don't understand how this guy gets a customer service based job. I've come to him 2 times to get quotes on car service Jeff Maris is a real A-hole. I don't understand how this guy gets a customer service based job. I've come to him 2 times to get quotes on car service and the dude quoted me unbelievably high numbers each time. I checked other local VW dealer service centers in the area and they were 30% less. His personality is terrible and I don't go into Capo VW anymore, period. More

***EXCELLENT*** WOULDN'T GO ANYWHERE ELSE!!! I brought in my Beetle for service and met Brad Johnson. He is now my go to Service Advisor. Always honest, knowledgable and helpful. He puts his c I brought in my Beetle for service and met Brad Johnson. He is now my go to Service Advisor. Always honest, knowledgable and helpful. He puts his customers first! I have had nothing but good experiences when I go to this dealership. More

Never felt in more competant hands,very enjoyable expereince Our salesman, Rene Alberti is very knowledgeable about his products. Rene spent a lot of his time explaining all the features of our new Tiguan. Thank Our salesman, Rene Alberti is very knowledgeable about his products. Rene spent a lot of his time explaining all the features of our new Tiguan. Thank you Rene and Nick Colucci for a great car buying experience, Rollin & Susan Green we are now the proud owners of 2 Tiguans. More

great !!!! we love the service at capo vw..would recommend them to all vw owners..thank you to jeff in service we bought the car new from capo vw we love the service at capo vw..would recommend them to all vw owners..thank you to jeff in service we bought the car new from capo vw More

2012 GTI The sales department are ok honest and reasonable from my experience but not the service they are always confused and lost the express service send me The sales department are ok honest and reasonable from my experience but not the service they are always confused and lost the express service send me to service the service send me back to express service everytime I go for there and they make you feel that they are taking care of the world health organization and so stressed when I think they have a good work atmosphere and they aren't that busy even If they are tired or busy I understand but being so confused I don't understand just a bit spoiled from my opinion they need to hire more responsible decision making staff in my opinion. More

Great service from start to finish They set my appointment, called to confirm day of. I had to tow the car in earlier than I thought and they still had a loaner car ready to go for me. They set my appointment, called to confirm day of. I had to tow the car in earlier than I thought and they still had a loaner car ready to go for me. They had everything done on time car washed ready to go. If you want a nice easy honest place to take your car this is it. More