Capistrano Volkswagen - Service Center

Awesome! Giving a 5 star rating because of the straight forward service and how friendly and helpful the service team is. I've been servicing my cars with Capi Giving a 5 star rating because of the straight forward service and how friendly and helpful the service team is. I've been servicing my cars with Capistrano Volkswagen for years and have had excellent service every time! More

Great service I was having a blind spot sensor issue. They got me a loaner car, and checked everything out, even checked fluids and tires etc. I was sent a video by I was having a blind spot sensor issue. They got me a loaner car, and checked everything out, even checked fluids and tires etc. I was sent a video by my service technician showing me everything. They were unable to get it to replicate the glitch, but reset some things and it hasn’t happened since. More

Gti service I was very pleased with the service Brad Johnson provided. I have multiple vw’s and I am very happy with all the help he gives me. I was very pleased with the service Brad Johnson provided. I have multiple vw’s and I am very happy with all the help he gives me. More

Excellent customer service I was going to wait (approximately 2 hours) while my car was being serviced but since they offered use of Uber to take me home & back it was greatly a I was going to wait (approximately 2 hours) while my car was being serviced but since they offered use of Uber to take me home & back it was greatly appreciated . More

It's why I keep coming back I've purchased four VW's from this dealership over the years and the reason is because of the customer service. Great people that are always happy an I've purchased four VW's from this dealership over the years and the reason is because of the customer service. Great people that are always happy and prompt with their service. I would recommend anyone I know to get their next car from Capo...I don't own a Mazda, but if anyone is looking for a Mazda this would be the place to go because of the overall service and support the ownership gives you as a customer! More

Very good and satisfied No issues. Brad was very good and friendly, would work with him again. Car is running great. Plan to return for next scheduled service and will wan No issues. Brad was very good and friendly, would work with him again. Car is running great. Plan to return for next scheduled service and will want to work with Brad. Thank you. More

Rad Brad! Awesome service from Brad and the guys in the shop.............Thank You! Car was serviced quickly and correctly. Washed and ready to go in less time Awesome service from Brad and the guys in the shop.............Thank You! Car was serviced quickly and correctly. Washed and ready to go in less time than quoted. More

Thanks Brad ! Love capo vw and am thankful for brad Johnson and Scott Churchill for helping me with my TDI. Always so helpful and goes the extra mile. Love capo vw and am thankful for brad Johnson and Scott Churchill for helping me with my TDI. Always so helpful and goes the extra mile. More

20K Service and RD 24 ECM Recall Lamentably, the industry is so sensitive to so-called emission standards that they have implemented a "One Size Fits All" Detuning for 575,000 VW Vehi Lamentably, the industry is so sensitive to so-called emission standards that they have implemented a "One Size Fits All" Detuning for 575,000 VW Vehicles. Since our vehicle was one of sixteen created in 2017......we feel slighted a bit. If in fact we had a Emission or Check Light issue....it should have been assessed at the time it happened. Since our vehicle was running perfectly when we took it in, we found the low end torque, off idle response and worst of all, the leaning out has resulted in limited power at high RPM. This fix may have been fine for 174HP Passant, but certainly not for our R-Line 2017 Bug. Our mileage has gone down from 26.8 and up to 29.6 to 23.8 and 24.2. So we are left without our poser range - shift points that have been changed and the off idle response limited and very dangerous at freeway speeds. Our belief is that we need a ONE OFF software repair to bring it back to the original performance standard. Either that or a replacement of both the ECM and TCM to bring it back to the expected performance we enjoyed for 20,000 miles. More

Fast friendly Went for a computer update. Was seen on time. Car returned within an hour n a half and was washed! N cleaned better than my local car wash!!!!! Went for a computer update. Was seen on time. Car returned within an hour n a half and was washed! N cleaned better than my local car wash!!!!! More