Capistrano Volkswagen - Service Center

I put a lot of miles on my 2014 Passat TDI, (190,000 so far), so I need a service department I can count on. After trying a couple of other dealership service departments, (that shall remain nameless), I f far), so I need a service department I can count on. After trying a couple of other dealership service departments, (that shall remain nameless), I found Capo VW and have had great service whether it's routine scheduled maintenance or just normal wear and tear from the number of miles driven. More

Great Dealership.....has been taking care of our vehicle since March 2017 when it arrived new from Greenboro, North Carolina. Fred has been our Service Agent ever since and really knows his business. since March 2017 when it arrived new from Greenboro, North Carolina. Fred has been our Service Agent ever since and really knows his business. More

The whole process wen very smoothly and I was very impressed when I received the showing the work that had been done on my vehicle. I look forward to my next service visit. impressed when I received the showing the work that had been done on my vehicle. I look forward to my next service visit. More

After bringing my daughters Volkswagen 2008 Jetta to be looked at, because some lights are going on when she started her engine… He said building wrong with air in her tires but then my husband want to hav looked at, because some lights are going on when she started her engine… He said building wrong with air in her tires but then my husband want to have the car looked out which in doing so there’s some underlying condition we did not know about which I would don’t know why brake lights wouldn’t go on for that something about the brackets need to be replaced for some large amount of money so I’m going to have it looked at through another source for comparison More

They are fast, helpful, and took great care of me and my car. They had to order a part and were great at keeping in contact and letting me know when it was time to come back in. car. They had to order a part and were great at keeping in contact and letting me know when it was time to come back in. More

Very communicative. Great customer service and speedy service even when adding work at the last minute. In and out with no issues and will definitely come back again. service even when adding work at the last minute. In and out with no issues and will definitely come back again. More

Amazing service. The technician video was fantastic. Looking forward to speaking with Miles to thank him for a great job with his dealership. Great Job A to Z! Looking forward to speaking with Miles to thank him for a great job with his dealership. Great Job A to Z! More

In spite of living 2 miles from anonther VW dealer I still prefer to drive to you guys. Ilike the service , such as the video of the work they do and the timliness of the service and making appoints. still prefer to drive to you guys. Ilike the service , such as the video of the work they do and the timliness of the service and making appoints. Also, Fred my service advisor is really on top of things and always has time for my questions. Thanks Fred More

Easy to set up appointment online. Love the tech video. The Advisor was very professional and responsive.The place was clean. Like the Lift option to drop off the car. The Advisor was very professional and responsive.The place was clean. Like the Lift option to drop off the car. More

Helpful, they want you to be satisfied with their service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service service. Yes,Im satisfied. Willing to go the extra mile. Friendly staff.see you next service More