Capistrano Volkswagen - Service Center

1st service oil and filter overall condition inspection. Happy with service. Nice to have a car wash with service but could tell it was hurried as car oil and filter overall condition inspection. Happy with service. Nice to have a car wash with service but could tell it was hurried as car was fresh from wash and still wet More

Brad is the best Brad is a great point man and always trying to minimize my expense when I come in for service. He is always looking how VW can help me on my cost. Brad is a great point man and always trying to minimize my expense when I come in for service. He is always looking how VW can help me on my cost. More

Capistrano Volkswagen Review - KL All staff at Capistrano Volkswagen are consistently pleasant, friendly, welcoming, helpful and take their time with the customer to explain each issue All staff at Capistrano Volkswagen are consistently pleasant, friendly, welcoming, helpful and take their time with the customer to explain each issue on repairs. They are very thorough which is a great comfort to know that they care about their customers safety in their vehicles. I must also say that hands down... Fred Evans is one of the best Service Department Employees I have had the pleasure of doing business with. He is the reason I keep coming back and will continue to come back for service on my vehicle at Capistrano Volkswagen. Always an enjoyable and pleasant service experience at Capistrano Volkswagen! More

Awesome! Giving a 5 star rating because of the straight forward service and how friendly and helpful the service team is. I've been servicing my cars with Capi Giving a 5 star rating because of the straight forward service and how friendly and helpful the service team is. I've been servicing my cars with Capistrano Volkswagen for years and have had excellent service every time! More

Great service I was having a blind spot sensor issue. They got me a loaner car, and checked everything out, even checked fluids and tires etc. I was sent a video by I was having a blind spot sensor issue. They got me a loaner car, and checked everything out, even checked fluids and tires etc. I was sent a video by my service technician showing me everything. They were unable to get it to replicate the glitch, but reset some things and it hasn’t happened since. More

Gti service I was very pleased with the service Brad Johnson provided. I have multiple vw’s and I am very happy with all the help he gives me. I was very pleased with the service Brad Johnson provided. I have multiple vw’s and I am very happy with all the help he gives me. More

Excellent customer service I was going to wait (approximately 2 hours) while my car was being serviced but since they offered use of Uber to take me home & back it was greatly a I was going to wait (approximately 2 hours) while my car was being serviced but since they offered use of Uber to take me home & back it was greatly appreciated . More

It's why I keep coming back I've purchased four VW's from this dealership over the years and the reason is because of the customer service. Great people that are always happy an I've purchased four VW's from this dealership over the years and the reason is because of the customer service. Great people that are always happy and prompt with their service. I would recommend anyone I know to get their next car from Capo...I don't own a Mazda, but if anyone is looking for a Mazda this would be the place to go because of the overall service and support the ownership gives you as a customer! More

Very good and satisfied No issues. Brad was very good and friendly, would work with him again. Car is running great. Plan to return for next scheduled service and will wan No issues. Brad was very good and friendly, would work with him again. Car is running great. Plan to return for next scheduled service and will want to work with Brad. Thank you. More

Fast friendly Went for a computer update. Was seen on time. Car returned within an hour n a half and was washed! N cleaned better than my local car wash!!!!! Went for a computer update. Was seen on time. Car returned within an hour n a half and was washed! N cleaned better than my local car wash!!!!! More