Capistrano Volkswagen - Service Center
San Juan Capistrano, CA

605 Reviews of Capistrano Volkswagen - Service Center
Thank you! Thank you, once again, for a great experience. I no longer work in SJC but will continue to bring my car here for great service. Thank you, once again, for a great experience. I no longer work in SJC but will continue to bring my car here for great service. More
Professional and Friendly Arlen Mack and the staff at Capo VW have been very helpful and straightforward in managing every service call. I have been to a lot of dealerships in Arlen Mack and the staff at Capo VW have been very helpful and straightforward in managing every service call. I have been to a lot of dealerships in my 45 years of driving vehicles, and I have to say this is the best service I have received. The whole experience is as easy as it could be. I am not a VW guy, but am considering purchasing another just because of the excellent service at Capo VW. More
Professional Everyone here was very polite and professional. They kept me informed of the repairs needed and the progress the video was very helpful thank you. Everyone here was very polite and professional. They kept me informed of the repairs needed and the progress the video was very helpful thank you. More
Easy and thorough service Call VW makes it so easy to do regular maintenance and handle any issues and recalls. Great follow-up. Car was done earlier than expected. Love the vi Call VW makes it so easy to do regular maintenance and handle any issues and recalls. Great follow-up. Car was done earlier than expected. Love the video text! More
headlamp out My front headlamp was out. I thought I would go in for a 5-minute visit to have a new bulb installed. Instead I needed a new wiring kit, at a cost o My front headlamp was out. I thought I would go in for a 5-minute visit to have a new bulb installed. Instead I needed a new wiring kit, at a cost of $300 and 5 hours. More
Great service Capistrano Volkswagen has the best customer service. They really take care of you and make sure everything has been handled. I’ll never go anywhere el Capistrano Volkswagen has the best customer service. They really take care of you and make sure everything has been handled. I’ll never go anywhere else. More
Great service Brad was knowledgeable, quick, and professional .He got me in and out most quickly. It was a good experience. My car got checked out and Brad calle Brad was knowledgeable, quick, and professional .He got me in and out most quickly. It was a good experience. My car got checked out and Brad called with the news. Good job guys. More
Service with care Fred Evans is one of the best service advisors I've ever dealt with. He has always gone above and beyond to help me out every time I've needed it. Fred Evans is one of the best service advisors I've ever dealt with. He has always gone above and beyond to help me out every time I've needed it. More
Great Service! Dealer provided Uber to take me home and bacK to pick up car when work completed,with a fresh car wash! Very satisfied! Dealer provided Uber to take me home and bacK to pick up car when work completed,with a fresh car wash! Very satisfied! More
Awesome service at the best VW dealer Great people great service , awesome customer service and friendliest atmosphere 👍👍👍 don't want to even try other dealers, so I drive for an hour j Great people great service , awesome customer service and friendliest atmosphere 👍👍👍 don't want to even try other dealers, so I drive for an hour just to get service here, in a stress-free environment Thank you! More