Capistrano Volkswagen - Service Center
San Juan Capistrano, CA

605 Reviews of Capistrano Volkswagen - Service Center
Amazing Follow-thru Went for an oil change. There were some questions I had concerning the level of service I paid for. The Manager Nick And Buddy went of their way to Went for an oil change. There were some questions I had concerning the level of service I paid for. The Manager Nick And Buddy went of their way to ensure all went well. More
Good Service But I would have given 5 stars but they marked that the wipers was good and included on the 30k service but front and rear windshield wipers was not good I would have given 5 stars but they marked that the wipers was good and included on the 30k service but front and rear windshield wipers was not good since blades are cracked and ripped on the rear. Clearly it wasn’t checked I guess I have to order a set online. Brad was great though! More
side mirror fix Very helpful, kind, helped get the job done quickly. Very happy with the service and environment and atmosphere. Very professional. Also liked the te Very helpful, kind, helped get the job done quickly. Very happy with the service and environment and atmosphere. Very professional. Also liked the text updates on the phone. More
Couldn’t be happier After having a blow-out on the freeway, I called and spoke with Nory and Brad in service regarding having my car towed to VW SJC. From the moment my After having a blow-out on the freeway, I called and spoke with Nory and Brad in service regarding having my car towed to VW SJC. From the moment my car was delivered to the dealership to the short time of delivery back to me, every aspect was professional, caring and top notch. I really appreciate how everything was handled. More
Professional My oil change and tire rotation was handled in a very professional manner. The work was done in a the time promised. I will return to have my car se My oil change and tire rotation was handled in a very professional manner. The work was done in a the time promised. I will return to have my car serviced in the future. More
Great service like always Great service like always. Mr Evans was friendly, professional and kept me informed about the status of my car... Received my car nicely washed and Great service like always. Mr Evans was friendly, professional and kept me informed about the status of my car... Received my car nicely washed and vacuumed. Thanks More
5-Star Service always! Always good, quick, reliable service. Brad is a rock-star, the best service manager I've ever worked with! A great example for his Team. Always good, quick, reliable service. Brad is a rock-star, the best service manager I've ever worked with! A great example for his Team. More
Great service Excellent advisors Reliable , reasonable, timely service an repair. I would recommend this VW Dealership and Service to everyone. Been going to Cap Excellent advisors Reliable , reasonable, timely service an repair. I would recommend this VW Dealership and Service to everyone. Been going to Capo VW since 2011. More
Quick and Reliable They are quick, reliable and trustworthy. I like receiving the video texts of the service as well. They also ensure work is covered under warranty. They are quick, reliable and trustworthy. I like receiving the video texts of the service as well. They also ensure work is covered under warranty. More
What I've Been Accustomed to Having acquired 12 VW's and 1 Mazda from this dealership and having all of them serviced here over the years, I still continue to receive courteous an Having acquired 12 VW's and 1 Mazda from this dealership and having all of them serviced here over the years, I still continue to receive courteous and competent service and support. More