Back

Capistrano Volkswagen - Service Center

San Juan Capistrano, CA

not yet
rated
605 Reviews

605 Reviews of Capistrano Volkswagen - Service Center

Sort by
March 22, 2019

Amazing Follow-thru Went for an oil change. There were some questions I had concerning the level of service I paid for. The Manager Nick And Buddy went of their way to More

by Jetta Lag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that Nick and Buddy took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

March 22, 2019

Good Service But I would have given 5 stars but they marked that the wipers was good and included on the 30k service but front and rear windshield wipers was not good More

by melcruz80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Capistrano Volkswagen responded

Thank you for your feedback and we will be delivering this to the appropriate department. We are happy to hear that you enjoyed working with brad and appreciate you recommending us!

March 21, 2019

side mirror fix Very helpful, kind, helped get the job done quickly. Very happy with the service and environment and atmosphere. Very professional. Also liked the te More

by ASHLEYCFORMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : not sure
Mar 27, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are thrilled to hear that you enjoyed your time with Alex. We appreciate you recommending us and welcome to the Capo VW family!

March 21, 2019

Couldn’t be happier After having a blow-out on the freeway, I called and spoke with Nory and Brad in service regarding having my car towed to VW SJC. From the moment my More

by sheri4sure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nory Navarro
Mar 27, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are thrilled to hear that you enjoyed your time with Brad and Nory. We appreciate you recommending us and welcome to the Capo VW family!

March 21, 2019

Professional My oil change and tire rotation was handled in a very professional manner. The work was done in a the time promised. I will return to have my car se More

by larrymac99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Capistrano Volkswagen responded

Larry, Thank you for the 5-star review! We are so happy to hear that you enjoyed your time with Arlen and the rest of our team here. We appreciate you recommending us and welcome to the Capo VW family!

March 18, 2019

Great service like always Great service like always. Mr Evans was friendly, professional and kept me informed about the status of my car... Received my car nicely washed and More

by Markus_Krebs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Capistrano Volkswagen responded

Markus, Thank you for the 5-star review! We're happy to hear that Fred took great care of you and that you got a nice wash and vacuum! We appreciate you recommending us and welcome to the Capo VW family!

March 18, 2019

5-Star Service always! Always good, quick, reliable service. Brad is a rock-star, the best service manager I've ever worked with! A great example for his Team. More

by RAPHSEECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that Brad took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

March 16, 2019

Great service Excellent advisors Reliable , reasonable, timely service an repair. I would recommend this VW Dealership and Service to everyone. Been going to Cap More

by pjacobs5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Maris
Mar 27, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are thrilled to hear that you enjoyed your time with time with us and thank you for coming back all of these years! We appreciate you recommending us and being a part of the Capo VW family!

March 14, 2019

Quick and Reliable They are quick, reliable and trustworthy. I like receiving the video texts of the service as well. They also ensure work is covered under warranty. More

by jdsly5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Mar 27, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that you enjoyed your time with us and thank you for recommending us. Welcome to the Capo family!

March 14, 2019

What I've Been Accustomed to Having acquired 12 VW's and 1 Mazda from this dealership and having all of them serviced here over the years, I still continue to receive courteous an More

by pmccarville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Capistrano Volkswagen responded

Wow! Thank you for being such a loyal Volkswagen fan! We appreciate you recommend us and thank you for being a part of the Capo family!

...
54
...