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Capistrano Volkswagen - Service Center

San Juan Capistrano, CA

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605 Reviews

605 Reviews of Capistrano Volkswagen - Service Center

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April 16, 2019

Best and most thorough service writers of any VW dealer Always spot on service, assessment, and thorough repair. Fair prices and helpful with rental assistance when warranty work is required. Five stars a More

by RASPUTIN289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Maris
Apr 30, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

April 15, 2019

Always great service! From the moment I arrive at the service center, I have excellent service. I never have to call to chase down the status of my car. I receive informat More

by pelliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

April 13, 2019

Great Service! The Service Center is very professional, courteous and punctual. Arlan communicated everything to me in a convenient manner and also arrange for my t More

by thad.pfiffner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arlen Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ Davis
Apr 30, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

April 13, 2019

Easy and very helpful Fred and the service team did a phenomenal job. They provided timely status updates and explained everything in a very understandable manner. It was More

by stuartb0805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

April 13, 2019

Great place for serivice Friendly courteous service, close to my house, will accommodate for needed service vehicle, coffee is great with great reception area, large TV in sho More

by JORGEBOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Willenborg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miles Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlen Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jaurequi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robustelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
McCurtis Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

April 12, 2019

Capo VW, the absolute best!!! From walking in to the service department, until picking up my Passat; the customer service at Capo VW is by far the best in Orange County. If you are More

by marzizle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

April 11, 2019

Fred Evans in the Service Department was fantastic! Fred Evans in the Service Department was wonderful! He dealt with our warranty service plan company to determine if the work was covered. He made sure More

by cherylstep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

April 11, 2019

Capo VW Great place. My wife and I have VW both bought at Capo. and we drive to service them all the way from HB! Recommend to everyone More

by shelbis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard McAllister
Apr 30, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

April 11, 2019

Excellent service Excellent service. I was able to drop off my car within a day. It took less than a day for my car to get fixed. I received a clean car. It was ready More

by BOBBYSIMS77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

April 10, 2019

Major service Jeff, my service advisor, is honest, efficient, and reliable. My service technician was thorough and helpful. I would recommend San Juan Capistrano fo More

by LESLIE_MCCULLOUGH62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darla Alderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Maris
Apr 30, 2019 -

Capistrano Volkswagen responded

Thank you for the 5-star review! We are so happy to hear that our team took great care of you. We appreciate you recommending us and welcome to the Capo VW family!

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