Capistrano Volkswagen - Service Center

Expectations Met! From the appointment made with Nory, and my service day visit coordination with Arlen "Super Smooth" even included Uber roundtrip shuttle. Always the From the appointment made with Nory, and my service day visit coordination with Arlen "Super Smooth" even included Uber roundtrip shuttle. Always the BEST, it's what I've come to expect! More

The service is simply the best around! Our family has bought several cars over the years...and we keep coming back because the service is OUTSTANDING! They are professional, honest, knowle Our family has bought several cars over the years...and we keep coming back because the service is OUTSTANDING! They are professional, honest, knowledgeable, and treat us like family. The dealer ship is so clean , we love all the amenities like the beautiful upscale clean bathrooms, popcorn hot chocolate and coffee while we are visiting👌🏻😄 we love Capistrano Volkswagon. More

Brad was great! Unfortunately my car battery died much earlier than anticipated but Brad was helpful in assessing the situation and providing me with superior service Unfortunately my car battery died much earlier than anticipated but Brad was helpful in assessing the situation and providing me with superior service. I would absolutely recommend this service center to colleagues and friends. More

Total pros We didn't purchase our CPO VW here but the service department has consistently gone above and beyond to make the car look and run great! I even priced We didn't purchase our CPO VW here but the service department has consistently gone above and beyond to make the car look and run great! I even priced the service performed against local repair shops and the prices are very competitive! More

Brad Johnson excellent professional very helpful. Tiguan had serious issues. Used car MGR appraised the Tiguan at $625. Took the Tiguan to another dealer who appraised it at $2700. He was extremely s Tiguan had serious issues. Used car MGR appraised the Tiguan at $625. Took the Tiguan to another dealer who appraised it at $2700. He was extremely slow at coming up with his appraisal pondering his computer screen in coming up his number. It really wasn’t that complicated. More

Arlen is the best! Arlen took such great care after having lot damage to my vehicle when last there for a repair - you're very lucky to have someone like him on your ser Arlen took such great care after having lot damage to my vehicle when last there for a repair - you're very lucky to have someone like him on your service team - 5 stars! Thanks. More

My 4 year service Every thing went very smooth, Jeff Maris explained everything that had to be done, Scott Churchfield showed me a video of him working on my car. I ev Every thing went very smooth, Jeff Maris explained everything that had to be done, Scott Churchfield showed me a video of him working on my car. I even enjoyed the hot cup of Starbucks coffee.Everyone is always nice and friendly. More

Easy and Quick! Very much appreciated the fast service and updates!!! I will continue to go to the dealership even though it is further from my home. Everyone was pl Very much appreciated the fast service and updates!!! I will continue to go to the dealership even though it is further from my home. Everyone was pleasant and easy to deal with. More

Great Service! I came in for a recall and a oil change, I was greeted quickly and didn't have to wait longer than I was quoted! This makes for a great experience! I came in for a recall and a oil change, I was greeted quickly and didn't have to wait longer than I was quoted! This makes for a great experience! More

Service Great job! Very friendly casual experience and also did appreciate that my dog Benjamin was welcome .... the car was washed and vacuumed out and the v Great job! Very friendly casual experience and also did appreciate that my dog Benjamin was welcome .... the car was washed and vacuumed out and the video taken was a nice touch ... thanks More