Capistrano Volkswagen - Service Center

Awesome as always I know that the service provided at SJC Capistrano VW is the best! Whether it’s a standard maintenance check, new tires, or even just a “what’s that I know that the service provided at SJC Capistrano VW is the best! Whether it’s a standard maintenance check, new tires, or even just a “what’s that noise” I’m always confident in the professionalism and service provided. More

Excellent (as usual) A near perfect experience—decent coffee, fast service (despite my lack of an appointment), and reasonably priced, all handled by Fred Evans, a trusted A near perfect experience—decent coffee, fast service (despite my lack of an appointment), and reasonably priced, all handled by Fred Evans, a trusted service manager. More

Fixed my AC They were able to get me in same-day to service my A/C. Easy, quick, and friendly! I always go back to Capo VW! They were able to get me in same-day to service my A/C. Easy, quick, and friendly! I always go back to Capo VW! More

Great Service Brad was very open and honest with me in my service choices. I told him that I had an appointment for servicing and he was very helpful and communicat Brad was very open and honest with me in my service choices. I told him that I had an appointment for servicing and he was very helpful and communicated very well the status of my car. More

Great service! Everything was super easy with them, with my schedule is almost impossible for me to drop off or pickup my car during business hours; they accommodate Everything was super easy with them, with my schedule is almost impossible for me to drop off or pickup my car during business hours; they accommodated everything for me so I drop off my car at night and pick it up around 7 pm on a Saturday with no problems at all. Jeff was with me over the phone to discuss the work to be done and they even sent me a video when they were working on it. More

Brad went above and beyond Good communication, went above and beyond the standard, no problems.... one criticism, workers dragging their shoes over the door threshold and leavin Good communication, went above and beyond the standard, no problems.... one criticism, workers dragging their shoes over the door threshold and leaving black marks....thank You More

Amazing service department I have been coming there for years Since Buddy got me my first and current VW The entire staff is courteous and helpful From sales to finance and I have been coming there for years Since Buddy got me my first and current VW The entire staff is courteous and helpful From sales to finance and service department !!! Amazing dealership One of a kind More

Very good service dept Hi we had our 2013 VW Tiguan in for service, and our advisor Arlen Mack was very helpful. He told us what needed to be done, how much it would cost, a Hi we had our 2013 VW Tiguan in for service, and our advisor Arlen Mack was very helpful. He told us what needed to be done, how much it would cost, and when it would be ready very promptly after receiving the vehicle. Video of the car by the tech working on it helped us understand the problem.better as well..Great job! More

Amazing! Amazing customer service, friendly, accurate , get the job dine in a very timely manner got my 10.000 miles service in n out. They provided communicat Amazing customer service, friendly, accurate , get the job dine in a very timely manner got my 10.000 miles service in n out. They provided communication via videos to show the service walking you thru it. Awesome experience. More

Great People Their people make the difference. From the service desk (Fred and Jeff) to the shop mechanic making great Videos of any issues. I can always coun Their people make the difference. From the service desk (Fred and Jeff) to the shop mechanic making great Videos of any issues. I can always count on fairness from all involved. More