Capistrano Volkswagen - Service Center

Easy & fast These guys are always the best. Great thing they are not out to take each others business , if one guys sets and start the process he passes to origin These guys are always the best. Great thing they are not out to take each others business , if one guys sets and start the process he passes to original quoter More

Thank you Very friendly and professional service as always. Brad and the team are always on top of keeping me informed on what’s going on with my car. Very friendly and professional service as always. Brad and the team are always on top of keeping me informed on what’s going on with my car. More

Friendly, efficient, and professional service. Real people using technology and skills to service an amazing, iconic brand. Most importantly, it is a friendly work and service environment. The show Real people using technology and skills to service an amazing, iconic brand. Most importantly, it is a friendly work and service environment. The showroom sales staff is friendly and always willing to offer updates for all the great safety/mileage/design features for new models. More

It is always incredible. I work with Arlen he is always so helpful and attentive. Love that you send a video of the car. When I call to make an appointment I don’t experienc I work with Arlen he is always so helpful and attentive. Love that you send a video of the car. When I call to make an appointment I don’t experience hold times. I always request to work with Arlen and I am always accommodated. Work is great. More

Well Done I brought my new Atlas in for a Due Bill from the sale and to fix a rattle. They gave me a rental, and took care of the due bill, and found the rattl I brought my new Atlas in for a Due Bill from the sale and to fix a rattle. They gave me a rental, and took care of the due bill, and found the rattle. Easy, and very good service! More

VW GTI Jeff Maris was quick and informative in dealing with my VW Gti and communicated throughout the day as the service progressed. I was also given a comp Jeff Maris was quick and informative in dealing with my VW Gti and communicated throughout the day as the service progressed. I was also given a complementary VW Jetta, while my car was in the shop! Great customer service! More

Great Communicaton from Service Center Very Very happy, my car is running sooooo much better. I love the video from the service department. So fantastic! Service Department ROCKS! These Very Very happy, my car is running sooooo much better. I love the video from the service department. So fantastic! Service Department ROCKS! These guy jam and and so organized and on top of it. Very Happy VW Client, Sue Greenwood More

30K checkup went very well! I came to get my 30,000 mile checkup and specifically wanted to deal with Brad in service, not that the others are bad , I just always deal with Brad. I came to get my 30,000 mile checkup and specifically wanted to deal with Brad in service, not that the others are bad , I just always deal with Brad. It went very quick: he explained what they would do to my beloved Beetle and I signed/initialed a few papers. Then he took me over to rent a car for the day. Again I had my paperwork and cards ready and he’s obviously done this before so it went very quickly. Then he promised to update me on my car and got me settled into a bright orange Tiguan. Done. Oops, somewhere in there I bought a new blue BW t-shirt. More

Excellent service Fred and Brad were very accommodating and helpful in explaining the detail of the service. Capo VW offered the best pricing for the work I was going t Fred and Brad were very accommodating and helpful in explaining the detail of the service. Capo VW offered the best pricing for the work I was going to get done. More

60K Service Great Service and the video content sent over email detailing some other recommended service items needing attention. Brad and his team are great and Great Service and the video content sent over email detailing some other recommended service items needing attention. Brad and his team are great and with no pressure on selling extra service items. More