Capistrano Volkswagen - Service Center

Capo VW is an excellent dealership I’ve been going to Capo VW for 19 years since buying my first Passat. Always a positive experience. I really like the new video of the mechanic’s over I’ve been going to Capo VW for 19 years since buying my first Passat. Always a positive experience. I really like the new video of the mechanic’s overview of repair needs. More

Professional, efficient service It was 10K planned service. Arlene Mack was very good to service of Tiguan as smooth as possible Him and technician who was working on this car dese It was 10K planned service. Arlene Mack was very good to service of Tiguan as smooth as possible Him and technician who was working on this car deserve the highest mark : 10 on scale from 1 to 10 More

As Always- Top Notch service Love you guys!, Thanks for all you do, not only servicing the car, but clean and bright wait area, with coffee/ hot chocolate, in a very friendly envi Love you guys!, Thanks for all you do, not only servicing the car, but clean and bright wait area, with coffee/ hot chocolate, in a very friendly environment...winning combination! Thanks again... Claudia More

150kService I have purchased and serviced 3 vehicles at Capo VW over the last 15 years. The vehicle service is excellent and the staff is professional. I have purchased and serviced 3 vehicles at Capo VW over the last 15 years. The vehicle service is excellent and the staff is professional. More

Service Experience The entire service team was wonderful to work with when getting me car fixed. Especially Fred, who was extremely helpful. All of the work I had done The entire service team was wonderful to work with when getting me car fixed. Especially Fred, who was extremely helpful. All of the work I had done came out great! More

Best customer service ever! Capistrano VW is amazing. Always get the best customer service whether it’s on the phone or in person. This last time I was in, it felt especially ste Capistrano VW is amazing. Always get the best customer service whether it’s on the phone or in person. This last time I was in, it felt especially stellar with Jeff Maris as our service advisor. He was knowledgeable, direct, and addresses every concern individually. More

100k Service Called in the morning to drop off my car for a 100k service without an appointment. I was given the go ahead. Dropped off my car and received a loaner Called in the morning to drop off my car for a 100k service without an appointment. I was given the go ahead. Dropped off my car and received a loaner vehicle. tech and agent were very quick and helpful. Everything was easy and worked very well. More

Quality and Assurance I have brought my car at Capo VW several times already and I like how they made sure your car come out of the service perfectly done right at the firs I have brought my car at Capo VW several times already and I like how they made sure your car come out of the service perfectly done right at the first time. Appointment scheduling is easy. You don't need to wait several days before your car can be serviced. My service advisor, Fred, always keep me informed about the status of my car. I also really like how they take a quick video of my car on how it is doing during the service. More

Fast & friendly service. Time for the 90K service and off to Capo VW to get it done. Fred is always efficient, informative and a pleasure to work with. Unfortunately, addition Time for the 90K service and off to Capo VW to get it done. Fred is always efficient, informative and a pleasure to work with. Unfortunately, additional problems were found (torn front suspension bushings) but they had the car ready by mid afternoon. Great crew here, both up front and in the shop. Been servicing my VWs here for almost 20 years and I trust these guys to do the right thing for my car. More

Battery Problem! My vehicle wouldn't start, so after waiting for about 10 minutes, my vehicle started, I then rushed over to the dealership, Fred immediately helped me My vehicle wouldn't start, so after waiting for about 10 minutes, my vehicle started, I then rushed over to the dealership, Fred immediately helped me and advised that it was my battery, I had to wait no more than 20 minutes and I was ready to go on my running around. I even my car washed! Thank you again CapoVW for your friendly and professional service. More