Capistrano Volkswagen - Service Center

Fred did an outstanding job handling my scheduled maintenance. He promptly met me at my car, effectively listened to my concerns, and efficiently processed my service request. He timely provided me maintenance. He promptly met me at my car, effectively listened to my concerns, and efficiently processed my service request. He timely provided me with an estimate and delivered my car on time. Scott did an outstanding job performing the scheduled maintenance. During the service video, he clearly explained an additional issue, and made the necessary repairs. More

Capo VW has provided outstanding service from Gary Willenborg GM to Jeff Martis Service Adviser. Everyone goes an extra mile to insure they provide a world class customer experience. Willenborg GM to Jeff Martis Service Adviser. Everyone goes an extra mile to insure they provide a world class customer experience. More

Brad coordinated a swift turnaround of the maintenance service and had Trystan, the technician, work out a coolant system notice. They were both courteous and the team took great care of the car. I will h service and had Trystan, the technician, work out a coolant system notice. They were both courteous and the team took great care of the car. I will happily return here in the future. More

Excellent customer service. Everyone very nice and professional. They ready to give you advice on everything you ask professional. They ready to give you advice on everything you ask More

I was very pleased with the help that Fred Evans gave me in servicing my 2014 Jetta. Since I had recently purchased the car, Fred gave me some important information and helped me use some features of which in servicing my 2014 Jetta. Since I had recently purchased the car, Fred gave me some important information and helped me use some features of which I was unaware. The service was done promptly and car was washed. More

This is the best dealer I have ever done business with. They are helpful on the phone. They get you quickly They are helpful on the phone. They get you quickly More

Capistrano Volkswagen is amazing, they promise a lot and deliver more! Do not buy anywhere else before comparing here. And be sure to ask for Chuck Lilly! deliver more! Do not buy anywhere else before comparing here. And be sure to ask for Chuck Lilly! More

Always greeted and with the feeling you are part of the family. Service is fast but very thorough. This time I went in for a regular oil change and with video from the mechanic he showed me a couple plac family. Service is fast but very thorough. This time I went in for a regular oil change and with video from the mechanic he showed me a couple places that need attention. More

Great service. Great work. Great communication. Did the work needed and found quality alternative parts, warranties by VW, despite nationwide shortage of particular parts needed. work needed and found quality alternative parts, warranties by VW, despite nationwide shortage of particular parts needed. More

had my 40k service here and they were wonderful! very thorough and communication was excellent. even got a thorough video of my car and what it might need! thorough and communication was excellent. even got a thorough video of my car and what it might need! More