Capistrano Mazda - Service Center

Effective Professional A professional kind staff. Clean comfortable seating area. Coffee and water available, along w WiFi. Keep me informed regarding the schedule of when A professional kind staff. Clean comfortable seating area. Coffee and water available, along w WiFi. Keep me informed regarding the schedule of when work would b completed. More

Service Great service Serena and Ali were great in service and I was able have the service done the same day comfortable waiting area too been a customer for Great service Serena and Ali were great in service and I was able have the service done the same day comfortable waiting area too been a customer for long the people there already know me More

Quick and Easy, and food too! I made the apt late Thursday and asked for a 9am apt time the following day and asked for a rush job. I was given a 9:15 apt and a less than one hour I made the apt late Thursday and asked for a 9am apt time the following day and asked for a rush job. I was given a 9:15 apt and a less than one hour time as long as there were no surprises. I needed a couple tires but was still out in less than 1.5 Hrs with a copy of the alignment before and after the tire change and rotation. I am thrilled!!! The agent assisting me kept me informed all the way and escorted me to the food and coffee bar, lounge, she was terrific. I actually had fun!!! More

Excellent service The service was on time and efficient and Cyrenaica Morena was friendly and very helpful. Her attention to mY needs as a customer we’re excellent. The service was on time and efficient and Cyrenaica Morena was friendly and very helpful. Her attention to mY needs as a customer we’re excellent. More

FIVE STAR FRIENDLY SERVICE All employees dealt with in past and even those who I never dealt with really make sure you are well taken care of. The friendly, professional environ All employees dealt with in past and even those who I never dealt with really make sure you are well taken care of. The friendly, professional environment (from sales and finance to service) at Capo Mazda makes it worth while every time I visit. More

Great Dealership. Cyrena was great to work with. She's very knowledgeable about Mazda vehicles and explained everything on the work order in detail. I can't imagine goi Cyrena was great to work with. She's very knowledgeable about Mazda vehicles and explained everything on the work order in detail. I can't imagine going anywhere else. More

Recall Took longer than expected... drove off and dashboard lights were on so had to turn around and go back... good thing they had snacks and coffee. Proble Took longer than expected... drove off and dashboard lights were on so had to turn around and go back... good thing they had snacks and coffee. Problem was resolved.... they were nice about it, but didn’t expect to be there for 2.5 hours. More

Capistrano Mazda is the BEST The world would be a better place if everyone was like Capo Mazda. This dealership really blows my mind. First, we walked in 3 years ago looking f The world would be a better place if everyone was like Capo Mazda. This dealership really blows my mind. First, we walked in 3 years ago looking for a car for our teenagers. Sales Consultant Marcin Paluch was incredibly knowledgeable and helpful. No pushy sales pressure. Only good things to say about the service department. Family Owned dealership that has taken great care of us. Friendly, reliable and top notch. More

Cyrena Moreno is the best Service Advisor! I have worked with Service Advisors at Toyota, Lexus, BMW, Acura, and Audi, and Cyrena is one of the best Service Advisors I have ever worked with! Sh I have worked with Service Advisors at Toyota, Lexus, BMW, Acura, and Audi, and Cyrena is one of the best Service Advisors I have ever worked with! She went above and beyond to assist my wife and I with repairing a bumper that had popped out of the clips and a tire guard that had also become dislodged. Her communication was great throughout the process and I look forward to working with her when we have to bring our SUV in for service again. More

I love mazda They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so muc They are so friendly, approachable and they answers questions so well. I can highly recommend Mazda to my friends and family members. Thank you so much Mazda SJC, you the best. More