Capistrano Mazda - Service Center
San Juan Capistrano, CA

546 Reviews of Capistrano Mazda - Service Center
Capistrano Mazda is a “Top notch dealer”. Very impressed with their people an there dealership. Why go anywhere else... Great price, great service, great people!!! with their people an there dealership. Why go anywhere else... Great price, great service, great people!!! More
Squealing brakes Dissatisfied that the dealership would not take care of the problem with my breaks. Car only has 20,000 miles and the breaks make the loudest squeal. Dissatisfied that the dealership would not take care of the problem with my breaks. Car only has 20,000 miles and the breaks make the loudest squeal. You would think that after purchasing two cars from this dealership that the customer service would be better. They wanted to charge me half of the replacement cost of new breaks. That was their response to fixing the problem and was/is not acceptable in my opinion. With that said I left with squealing brakes!! Also could not believe that the person who brought my car for pickup was not wearing a mask or gloves!! More
Entire team is fantastic. Service is always complete and they have a life long customer fir sure. Lou, Cyrena and Hector have been a joy to work with. they have a life long customer fir sure. Lou, Cyrena and Hector have been a joy to work with. More
Great servive Would like to Thank Cyrena in service for her excellent customer service. She made everything fast and smooth for my service! I will continue to use y Would like to Thank Cyrena in service for her excellent customer service. She made everything fast and smooth for my service! I will continue to use your dealership, Thank you, L R More
Cyrena is always welcoming and super friendly and always goes above and beyond to help. she is one of the nicest service agents at the dealership goes above and beyond to help. she is one of the nicest service agents at the dealership More
She did a great job. Thank you for all of your wonderful work. The wait was great. Area clean and beautiful. I will be back. work. The wait was great. Area clean and beautiful. I will be back. More
Like Family I was very pleased with the service you delivered. First, I thought the video your mechanic made on the car issues was a great use of technology and I was very pleased with the service you delivered. First, I thought the video your mechanic made on the car issues was a great use of technology and kept your work transparent. Second, Cyrena was very pleasant to work with and helped ensure we made the most of the manufacturer's warranty. Overall I would use your service again and again! More
Great experience Cyerena was very good in keeping me informed about the quote that required a tech to accurately assess damage first. She was very good in informing me Cyerena was very good in keeping me informed about the quote that required a tech to accurately assess damage first. She was very good in informing me of progress of repair and other maintenance issues related to my visit. More
Fast, friendly, efficient Capistrano Mazda Service took good care of me on a recall and service matter. They had their act together on scheduling, intake and communication. And Capistrano Mazda Service took good care of me on a recall and service matter. They had their act together on scheduling, intake and communication. And they were friendly and enjoyable to work with. More
Had my car maintained and service was still excellent. This is my 2nd car from this dealership and they never failed me giving the best service they can. People are very awesome. Keep up! This is my 2nd car from this dealership and they never failed me giving the best service they can. People are very awesome. Keep up! More