Capistrano Mazda - Service Center
San Juan Capistrano, CA

546 Reviews of Capistrano Mazda - Service Center
Efficient delivery of hard to get trailer hitch and bike rack including installation. Vehicle service was completed at the time promised. Loaner car provided was appreciated. rack including installation. Vehicle service was completed at the time promised. Loaner car provided was appreciated. More
Great service! On time, gave me a loaner which was unexpected, finished quickly, and no surprises with service or billing. I was very happy with the whole experience. unexpected, finished quickly, and no surprises with service or billing. I was very happy with the whole experience. More
Overall good service The folks at the Capistrano Mazda dealership have always been professional and helpful. We are always satisfied with the service they provide us. Ou The folks at the Capistrano Mazda dealership have always been professional and helpful. We are always satisfied with the service they provide us. Our service writer, Ms. Alex Hernandez, was very accommodating. Thank you. Frank & Connie Fossati Two-time Mazda owners More
Everyone was polite and kept me informed My car was taken to the dealership due to a possible coolant leak. Mazda called me and told me the entire engine had to be replaced and that it was a My car was taken to the dealership due to a possible coolant leak. Mazda called me and told me the entire engine had to be replaced and that it was a problem with Mazda. They did not elaborate, but said Mazda would pay for everything. The car was at the dealership for at least a month, but they offered to give me a loaner, but I had another car I could use so I didn't need it. They called me weekly and kept me informed. More
Great crew Cyrena and Whitney are friendly, efficient and helpful. They worked hard to make purchase and servicing of my car easy. I would recommend them highl Cyrena and Whitney are friendly, efficient and helpful. They worked hard to make purchase and servicing of my car easy. I would recommend them highly! More
Great service Cyrena was my advisor and she was amazing! Very warm and friendly and went above and beyond with services she provided! I will be returning and this i Cyrena was my advisor and she was amazing! Very warm and friendly and went above and beyond with services she provided! I will be returning and this is the place to have your Mazda serviced. More
Tool car for regular lube and inspection Paying attention to covid-19 by doing all the suggested precautions. Car needed battery so they called me to authorize. I had a rode there and back. I Paying attention to covid-19 by doing all the suggested precautions. Car needed battery so they called me to authorize. I had a rode there and back. I’ve used the waiting room in the AST and enjoyed the pleasant atmosphere. Car was finished earlier than they had said and it was clean and nice to take home. More
Nail in my Tire With all the construction happening in our area, I found myself with my 3 rd screw in my tire within 3 years! I went immediately over to the service d With all the construction happening in our area, I found myself with my 3 rd screw in my tire within 3 years! I went immediately over to the service dept where Cyrena said “Not a problem” and they took care of my tire so I could be on the road again. More
Best service I have ever had at a dealership. Staff is friendly, facility is clean and my car was immaculate upon completion Thanks for the great service. friendly, facility is clean and my car was immaculate upon completion Thanks for the great service. More
Very positive experience The staff is very accommodating and customer oriented. The facility is clean and waiting area is spacious with amenities such as TV, wifi, snacks, cof The staff is very accommodating and customer oriented. The facility is clean and waiting area is spacious with amenities such as TV, wifi, snacks, coffee. More