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Capistrano Mazda - Service Center

San Juan Capistrano, CA

4.7
589 Reviews

589 Reviews of Capistrano Mazda - Service Center

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August 20, 2025

I will travel to this location, instead of the one in Irvine. They treat you as a customer not a number. Cerena is great in her service fot the customers. Also tech guys, finding out what is needed. More

by KAFFY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Capistrano Mazda responded

Thank you so much for your wonderful review!

August 17, 2025

Okay ? ? All right ?? ?????????????????? ?? ?? ?? ?? ?? ?? ?? ?? ?? More

by RICHIEL1
Recommend Dealer
Yes
Employees Worked With
Hugo
Aug 21, 2025 -

Capistrano Mazda responded

Thank you!

August 16, 2025

Amazing service! ! I am always so well taken care of and everything is always explained so well! More

by LACI.CARLETON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

August 15, 2025

Always very friendly very quick and I love how clean everything is! Sabrina is the best More

by KALENAEULO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Capistrano Mazda responded

We appreciate your review!

August 12, 2025

Excellent communication. Quick appointment exactly when I wanted it. Cheerful and helpful desk people. Recommend. More

by laurie.jo.jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Capistrano Mazda responded

We appreciate your review!

August 10, 2025

The whole process was absolutely easy. From making the appointment to receiving my car. All the staff was friendly More

by kari-ml1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Capistrano Mazda responded

We appreciate your review!

August 04, 2025

Quick, easy purchase process. No sales pressure and sales person was courteous and knowledgeable. Test drive was scenic and fun. Purchase was completed in one afternoon. More

by DKSHIRACHI
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Capistrano Mazda responded

We appreciate your review!

August 03, 2025

The team at this dealership are so dialed into serving their customers. Cyrena, one of the service advisors, does an outstanding job always exceeding my expectations. Highly recommend!! More

by naomirbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Bastiaans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Capistrano Mazda responded

Thank you for your lovely review!

August 03, 2025

Always professional, courteous, customer first. Mazda San Juan staff is always professional, courteous, with Customer First service. More

by ME.JENN
Recommend Dealer
Yes
Employees Worked With
Cyrena
Aug 21, 2025 -

Capistrano Mazda responded

We appreciate you taking the time to leave a review!

August 01, 2025

All Staff/Employees n Sales managers are doing excellent job special mention to Mo, Diego Blakely and Hugo. i am very Happy n Satisfied with my Brand new CX-5 AWD Preferred. Thank you Capistrano Mazda. More

by ALEXRODOLFO25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2025 -

Capistrano Mazda responded

Thank you for your review!

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