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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,322 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,322 reviews

July 19, 2021

I had purchased two previous Mazdas in the past 2 years from Moe and his team. Not only the quality of the cars are great but the service and ease of sale transaction had us back there for a replacement of More

by A_KAZEMI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi, Jerry Aydemir
July 17, 2021

I had a fantastic experience buying a new 2021 Mazda 3 Hatchback with Otto Cedeno at Capistrano Mazda. Otto was such a kind person to work with. He was the exact opposite of the pushy car salesman stereot More

by camccarthy949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

I was not a person who would go to dealerships for standard service work like oil changes but this dealership has changed my mind. I seem to always get Alex as my service rep whenever I come into the More

by mdixonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernandez
July 15, 2021

The staff was fast efficient and very friendly. They were also very thoroughly and informative in explaining I would need new tires soon. I explained it was a Lease and informed them to contact me later with More

by Julee71@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hector initially on the phone I believe and I Don’t remember it was a young guy
July 12, 2021

Otto made our purchase easy and effortless. He was very helpful in suggesting options we had with our trade in, too. Great customer service. This is our second purchase from Capistrano Mazda and we would More

by Jan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

Otto was really fantastic in helping me buy my car. He stayed in touch with me and answered my questions in a timely manner. Thanks again! More

by fallhaley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

Drove over an hour to meet Rick for a test drive. Absolutely worth it! I couldn’t be happier with the service! The entire team was welcoming, personable and helpful. The environment was comfortable a More

by kmccoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
June 28, 2021

I wasn't looking forward to the car buying experience, but our sales person, Otto Cedena made it all happen beautifully. We got the car we wanted at the price we wanted. Kudos to Capo Mazda and to Otto. More

by Zee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
June 27, 2021

I just had an exceptional sales experience from Otto Cedeno a new Miata today. Polite, professional, and most importantly honest: all adjectives which you’d want to describe your auto sales person. Call More

by Jeff White
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2021

Was very satisfied with dealer and service department and how quickly it was performed More

by A_KAZEMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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