Back

Capistrano Mazda

San Juan Capistrano, CA

4.8
1,311 Reviews
Welcome to Capistrano Mazda, the home of Smileage Guaranteed!® and the only Mazda Retail Evolution Facility in Orange County! Capo Mazda is the sister store to Capistrano Volkswagen and has just recently opened for business in October 2015 to bring more fun and excitement with the Mazda brand in South Orange County! Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle! We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. We're very excited to break ground on our new Mazda Evolution Facility toward the end of 2016! If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata and soon to be added new Mazda MX-5 Miata RF - then you've come to the right place! Capo Mazda prides itself on being the "un-dealer" with several unique dealership features. Not only do we pride ourselves on creating a unique, fun and knowledgeable environment, but our staff cares to provide you with as much Smileage as possible when you visit Capo Mazda! Ask us about Smile 'N Go, complimentary routine maintenance for your 1st year of ownership in any new Mazda model - exclusively at Capistrano Mazda! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need.If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Contact Dealership

32852 Valle Road

San Juan Capistrano, CA

92675

Directions

By Type

Showing 1,311 reviews

June 25, 2021

I had the most enjoyable car buying experience at Capistrano Mazda. My sales representative, Marcin, was knowledgeable, straightforward and very pleasant. More

by cstoltman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Dept. - John, 5 stars
June 24, 2021

This dealership was nothing but respectful, polite, and never pushy. I would 10/10 recommend them to anyone looking for a new Mazda or VW. Bennett Deming did an awesome job guiding me through the process. More

by Tombiker
Recommend Dealer
Yes
Employees Worked With
Ben Deming
June 19, 2021

As a first time Mazda CX 5 car buyer, we had a great experience with Rick. He made the entire process seamless and was very pleasant to talk to. He was willing to work with us for what we were looking f More

by asitu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
June 18, 2021

Great Experience. I was helping my daughter purchase a SUV, a 2020 Mazda CX-5 Touring....Fantastic help from Otto, guiding, but not pushing the process, with No stress, and she got exactly what she was lo More

by genlog1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
June 09, 2021

We had the best experience with Forouz and AJ in the financial department. We live over an hour away and were able to work out the deal online before driving in. Once there, the customer service we rece More

by Cawsin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
June 03, 2021

Bought a new Mazda 6 as a first time car buyer, and would definitely recommend. Rick went above and beyond, and what I expected to be a stressful purchase instead was painless and smooth. I was already a f More

by kuwahara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Capistrano Mazda responded

It's fantastic to hear that Rick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Congratulations on your new Mazda 6! Thanks for choosing Capistrano Mazda! Kate

June 02, 2021

Easy experience with leasing my 2021 CX9. All negotiations done via email over 2 days. Was lucky enough to get the exact trim and color I wanted. Walked into dealership 2 days after negotiating f More

by Rah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Aydemir
Jun 02, 2021 -

Capistrano Mazda responded

Thank you, Rah, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jerry and Diego and we look forward to working with you again. Congratulations on your new vehicle! Kate

June 02, 2021

The buying experience was excellent. Whitney was a charm. The financing process was straight forward and easy to understand. The staff was very accommodating. There was no pressure for upsell. Everything was More

by Kerwind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney Bowens, AJ Jamshidi
Jun 02, 2021 -

Capistrano Mazda responded

Thank you for choosing Capistrano Mazda, your feedback and rating mean a lot to us. We're glad Whitney was able to help, and we hope to see you again! Kate

June 02, 2021

Place is top notch. Customer service is great. You feel welcome as you step in. Amongst my long experience buying/leasing cars in several countries, Rick Katz was the best ever ! So caring, patient, friend More

by Parisian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Capistrano Mazda responded

Thanks for your feedback on your recent visit to Capistrano Mazda. I'm glad to hear that Rick was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Kate

May 31, 2021

We purchased a 2021 Mazda CX-5 and are extremely happy with the service. Rick Katz was excellent with his service, and very knowledgable. I also did not feel pressured at all while at the dealership and f More

by kmozaffari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
May 31, 2021 -

Capistrano Mazda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new 2021 Mazda CX-5! AJ, Rick and the Capistrano Mazda team are glad to have you as a customer. Kate

...
6
...