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Capistrano Mazda
San Juan Capistrano, CA
1,424 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,424 reviews
August 12, 2025
Excellent communication. Quick appointment exactly when I wanted it. Cheerful and helpful desk people. Recommend. Quick appointment exactly when I wanted it. Cheerful and helpful desk people. Recommend. More
by laurie.jo.jensen
Verified Customer
August 12, 2025
No high pressure sales. All employees were bery knowledgeable and helpful. Large selection of vehicles to chose from. All employees were bery knowledgeable and helpful. Large selection of vehicles to chose from. More
by ANDY.PEREA
August 11, 2025
OTTO was fantastic! Took plenty of time in showing us the vehicle and educating us all it features. Absolute great experience! Took plenty of time in showing us the vehicle and educating us all it features. Absolute great experience! More
by DRDEV
Employees Worked With
August 10, 2025
The whole process was absolutely easy. From making the appointment to receiving my car. All the staff was friendly From making the appointment to receiving my car. All the staff was friendly More
by kari-ml1
August 05, 2025
Able to buy used car within 2 hours. It was a very fair price and we were not pressured. It was a very fair price and we were not pressured. More
by JHHHOMEJOB
August 05, 2025
Quick, easy, transparent, and by far the best offer across all other Mazda dealerships both on the trade and the new vehicle. across all other Mazda dealerships both on the trade and the new vehicle. More
by RICK.TAMAYO
August 03, 2025
The team at this dealership are so dialed into serving their customers. Cyrena, one of the service advisors, does an outstanding job always exceeding my expectations. Highly recommend!! their customers. Cyrena, one of the service advisors, does an outstanding job always exceeding my expectations. Highly recommend!! More
by naomirbailey
August 01, 2025
All Staff/Employees n Sales managers are doing excellent job special mention to Mo, Diego Blakely and Hugo. i am very Happy n Satisfied with my Brand new CX-5 AWD Preferred. Thank you Capistrano Mazda. job special mention to Mo, Diego Blakely and Hugo. i am very Happy n Satisfied with my Brand new CX-5 AWD Preferred. Thank you Capistrano Mazda. More
by ALEXRODOLFO25
August 01, 2025
The dealership doesn’t address any issues. Sales representatives stereotype the customers. Would not go back for service or sales. Sales representatives stereotype the customers. Would not go back for service or sales. More
by calid123
