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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,424 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,424 reviews

September 08, 2025

It was such an easy stress free experience both Marcin and Otto were AMAZING walked me through the process and explained everything so well. I’m so happy I came to this dealership they gave straight answe More

by RSCEALES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcin Paluch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

September 07, 2025

Outstanding service-Cyrenna is so top notch and committed. Everyone was great and appreciated the offer of a rental car or Uber. Won’t go anywhere else. More

by s_oblea
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hector Arvizu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

September 03, 2025

Very good experience overall. A.J. was great to deal with. They found and resolved the issue with our car. More

by Yogesh Mody
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
A.J. Nestor
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

September 02, 2025

Everyone was very friendly and I love dealing with Shannon Swenson. I would recommend friends go to see her if they are looking for a car. Plus the selling point was the 1.9% financing. More

by PFEUFFER7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Swenson
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

August 31, 2025

It was the best buying experience I’ve ever had! Thank you to the entire team! More

by HEACOCK1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

August 31, 2025

Always great service. The staff amazing and truly puts customers at the top of their list. More

by NOLDORARCANA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

August 31, 2025

Friendly service, good people, an overall welcome atmosphere, clarity about the job being done, good coffee. More

by Fredr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

August 30, 2025

We bought two cars from this dealer. Very professional and friendly service. We could not find the Mazda 3 model grade and color at this dealer but Otto found it from another dealer and More

by tomofuming
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

Excellent Service Dept and Excellent Sales Dept. My service rep is Hugo and my sales rep is Marcin. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Diaz
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

August 30, 2025

Always kept updated as to status of car being serviced. Rental car really helped us out while car was in for repair. More

by MARIENCHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo in service was our advisor
Sep 17, 2025 -

Capistrano Mazda responded

Thank you for your review!

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