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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,322 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,322 reviews

February 01, 2022

Capistrano Mazda is certainly a five-star dealership. Everyone is kind and warm, treat you with respect and certainly care about your specific needs, without trying to upsell you. Special kudos for my More

by Isralennon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

The service was great! Diego assisted me through the whole process and he was amazing! He went through every feature of the Beautiful Mazda CX-5 that I’m leasing down to every single control in the vehi More

by Larson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Deering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Capistrano Mazda responded

Hi Larson, Diego is one of our best and we appreciate your kind review about him and your overall positive experience! Thank you for sharing and enjoy your CX-5! Kate

October 19, 2021

Excellent experience working with Diego. Honest, helpful, and very competitive with their pricing. Will definitely be back! More

by JayHay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Oct 26, 2021 -

Capistrano Mazda responded

So wonderful to hear Diego took such great care of you, thank you for leaving this review! Kate

October 14, 2021

Everyone was super helpful and very nice. Sent video of actual inspection of my vehicle. That was a first. Loved it More

by dweir2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Capistrano Mazda responded

So happy yo hear you liked our video process with updating our customers about their vehicle in real time, we are thankful for your review! Kate

September 26, 2021

No hassles. Fair pricing and quick to get me out the door. Worth the drive if your not super close. More

by herschel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Capistrano Mazda responded

Thank you kindly for sharing your awesome review about our fair pricing, we appreciate it! Kate

September 22, 2021

Bennet was so helpful, and had an amazing personality. Loved how he took the time to show my mother In law everything about the car. She loves her new cx-5 More

by Shayne m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennet
Sep 30, 2021 -

Capistrano Mazda responded

Hi Shayne, Bennett is one of our best so we love to hear he made you feel welcomed and taken care of. Hope your Mother In Law enjoys her new Mazda CX-5 and let us know if you need anything in the future! Kate

September 19, 2021

Nothing but positive things to say about this dealership. Thanks for always taking care of me! So glad to have Rick and Cyrena as my go-tos. More

by jordanestes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Diaz
Sep 30, 2021 -

Capistrano Mazda responded

Absolutely Jordan! It is our pleasure and thank you for being a loyal customer. Kate

September 11, 2021

Capo Mazda’s does all my service on my CR5. My service advisor Cyrena is awesome. So easy to make an appointment or I just text her to ask a question. She responds quickly and answers my questions. W More

by Traverso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyrena
Sep 13, 2021 -

Capistrano Mazda responded

Happy to hear you are taken care of by Cyrena and that your experiences with us are easy and with no hassles, thank you for the review! Kate

September 11, 2021

Bennett Deming was the reason for our 5-Star rating. Ask for him for an exceptional service. The cars are great quality and great value - and the service by Bennett was white glove. He was very thor More

by Jillaschulman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bennett Deming , AJ Jamshidi, Jerry Aydemir
Sep 13, 2021 -

Capistrano Mazda responded

Hello, Thank you for taking the time to write this review about Bennett and we are so happy to hear how he provided you with a white glove experience, that is our goal here at Capo Mazda. We appreciate it! Kate

September 05, 2021

I had a very good experience purchasing my 2021 Mazda cx30 at Capistrano Mazda. My sales consultant Bennett Deming was very knowledgeable and helpful. All of the staff were great. More

by ichmiel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Diaz. John Littlefield, Ben Deming
Sep 07, 2021 -

Capistrano Mazda responded

Thank you for sharing your positive experience with us, we are happy to hear Bennett took great care of you! We hope to service all your vehicle needs in the future, please let us know if you need anything additional. Kate

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