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Capistrano Mazda
San Juan Capistrano, CA
1,338 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,338 reviews
November 23, 2020
Friendly staff.Seems helpful and communicate every step of the way. Flexible payment methods. Waiting areas are clean and comfortable.Servuce crew quite professional. Could do better with the pricing. of the way. Flexible payment methods. Waiting areas are clean and comfortable.Servuce crew quite professional. Could do better with the pricing. More
by shauna_rodney
Verified CustomerEmployees Worked With
Whitney Bowens, Alex Hernandez
November 19, 2020
Dealership is friendly and truly cares about the customer. They often check in and update the client with monthly news letters. Appreciate their commitment to the customer customer. They often check in and update the client with monthly news letters. Appreciate their commitment to the customer More
by sflora0
November 18, 2020
Great staff so friendly and helpful!! The dealership is just as beautiful as the cars! I will be sending friends or anyone interested in a Mazda! just as beautiful as the cars! I will be sending friends or anyone interested in a Mazda! More
by ashley.verret
November 16, 2020
Friendly, great customer service, made the transaction painless. Even went above and beyond after the purchase to replace a tire a week after we bought. painless. Even went above and beyond after the purchase to replace a tire a week after we bought. More
by Jzwahlen
November 13, 2020
Overall great experience buying my MX-5 specially Marcin's approach. He did a great job making the experience easier. I did forgot to ask if I qualify for Mazda's military discount but that was my fa Marcin's approach. He did a great job making the experience easier. I did forgot to ask if I qualify for Mazda's military discount but that was my fault. Finance guy got a bit pushy on selling extra stuff but I understand its his thing but asking one time is more than enough, besides that he seem like a nice guy. More
by ICS
November 13, 2020
Capistrano Mazda is ALWAYS such a pleasant experience. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. They are honest, helpful, and hospitable. We look forward to many, many, many more years with Mazda. More
by joanne.majoue
November 13, 2020
Cyrena did an outstanding job in customer service and addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought addressing my concerns. She is a very customer oriented person who ensured I was more than happy with my service Whitney, my salesperson who I bought my car from 2 years ago was also there and greeted me. More
by cathy.a360
November 10, 2020
Very friendly, professional, courteous & caring service advisor She was very helpful & she knew what is the best for myself & my car Thank you very much advisor She was very helpful & she knew what is the best for myself & my car Thank you very much More
by hamidk1
Employees Worked With
November 10, 2020
This was my first service experience at Capo Mazda…everything went great, the service advisors were friendly and accommodating and my service was done in a timely manner. Also, this is a very lo Mazda…everything went great, the service advisors were friendly and accommodating and my service was done in a timely manner. Also, this is a very lovely dealership environment. More
by risa.koppel
November 10, 2020
Love this dealership. They offer a complete service package including an external car wash, The service representatives are helpful, professional and keep you informed on the status of your appointment package including an external car wash, The service representatives are helpful, professional and keep you informed on the status of your appointment. More
by mlarkin48
Employees Worked With
