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Capistrano Mazda

San Juan Capistrano, CA

4.8
1,336 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids. Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California. If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place! Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles! We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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32852 Valle Road

San Juan Capistrano, CA

92675

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Showing 1,336 reviews

January 20, 2021

Im not ususally one to write reviews, but I had to show my appreciation for Otto Cedeno. I came by to look at a Mazda 3 hatch and he was super friendly, very knowledgeable on the product and was never push More

by Carlos A.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Otto Cedeno
Jan 20, 2021 -

Capistrano Mazda responded

Carlos, Thank you for taking the time to share your thoughts on working with Otto and our team. We're glad to hear we delivered such a great experience! Kate

January 19, 2021

Went in for a oil change and inspection. The team was flawless and friendly. I enjoyed my overall experience and will return happy to my next appointment at Mazda SJC More

by Jake Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hernandez
Jan 19, 2021 -

Capistrano Mazda responded

Thank you so much, Jake, for your kind words, and for taking the time to leave us this wonderful feedback! Kate

January 19, 2021

I live in Irvine and there is two mazda dealerships near me, and usually go there for routine services. Honestly all of the Mazda staffs are very nice and friendly. But I've just gotten the best offer and s More

by Amir Termehbaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Afzal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Forouz Mohisefat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Capistrano Mazda responded

Thank you, Amir, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kate

January 17, 2021

Purchased our car from Rick Katz a week ago. I went in just to look at the CX-5 carbon edition and loved it. Rick was not pushy and great to work with. Went back later that evening and purchased the car More

by chocojanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Jan 18, 2021 -

Capistrano Mazda responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new CX-5. We truly appreciate your feedback! Kate

January 15, 2021

Our sales person Rick was very nice and knowledgeable. Definitely will recommend Rick and this Mazda dealership to family and friends. Love our CX-5 More

by RaineyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Katz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Jamshidi
Jan 15, 2021 -

Capistrano Mazda responded

Rainey, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kate

January 13, 2021

My wife always speaks highly of the service and support she gets from the dealer. I felt the car purchase was pain free, the staff was supportive, friendly and no pressure to buy. The car is beautiful an More

by jacknagata
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Whitney Bowens, AJ Jamshidi
Jan 13, 2021 -

Capistrano Mazda responded

Jack, Thanks for sharing your thoughts about your experience with Capistrano Mazda. We appreciate your business and hope to see you again soon! Kate

January 11, 2021

This is my favorite dealership every time I come it is always super nice and clean and all the employees are super helpful. Even though my car was a little worse for wear, cyrena morena was super helpful More

by YIMJORDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrena Morena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Capistrano Mazda responded

It's great to hear that Cyrena was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Capistrano Mazda! Kate

January 10, 2021

Thank you Jerry for everything you’ve done for me, I finally got my brand new dream car. You made sure to show me which car was best for me. This was the best experience I’ve ever had at any dealer! I h More

by christinagomez157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Aydemir
Jan 10, 2021 -

Capistrano Mazda responded

Christina, Thank you so much for your excellent review! We are so glad that Jerry had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your Mazda 3, and don't hesitate to reach out if you need anything else. Kate

January 09, 2021

Absolutely loved the staff! They are amazing people!! They helped me out so much thank you guys! Special thanks to Alex Hernandez for getting me in and out in a time manner More

by sharked
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jan 10, 2021 -

Capistrano Mazda responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alex and our team, and we look forward to working with you again. Kate

January 07, 2021

Salesman was very helpful but seemed overwhelmed with customers. Took quite some time to get the paperwork done. But they’re always very polite and we do love our Mazda ‘s! More

by srmccabe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Blakely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Capistrano Mazda responded

Congratulations on your new vehicle! We are so glad that Diego and our team had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Kate

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