Capistrano Mazda
San Juan Capistrano, CA
Filter Reviews by Keyword
By Type
Showing 1,311 reviews
Quick and thorough Fredy Campo and the entire team are great! They are quick, friendly, and thorough! I was in and out in just over a hour. I am pretty excited to have a Fredy Campo and the entire team are great! They are quick, friendly, and thorough! I was in and out in just over a hour. I am pretty excited to have a dealership that is so close now! More
Love for Fredy I was really excited when I discovered that Fredy Campos had moved from Phillips Mazda to Capistrano Mazda. He has provided me with efficient, friend I was really excited when I discovered that Fredy Campos had moved from Phillips Mazda to Capistrano Mazda. He has provided me with efficient, friendly service since the day I purchased my CX-9 over 3 years ago. When I needed new tires, he was able to find a manufacturer's rebate on high quality tires that saved my a lot of money. More
Easiest Service Team to Work With! This was, by far, the best experience I've had dealing with a service issue on a car. From the minute I walked on the lot, until the minute I left, I This was, by far, the best experience I've had dealing with a service issue on a car. From the minute I walked on the lot, until the minute I left, I felt like I was their only customer. My car was ready for me to pick up before the stated time, and when I did pick it up it was clean. Everything that was done to my car was explained, and all my questions were answered. They didn't make me feel stupid for asking questions. I felt like I was a valued customer. More
Always awesome service I never used to take my car for service at a dealership because I thought it was unnecessary and more expensive, but Phillips Mazda (now Capistrano Ma I never used to take my car for service at a dealership because I thought it was unnecessary and more expensive, but Phillips Mazda (now Capistrano Mazda) changed that. Their normal price beats competitors coupons, they have never suggested unnecessary services or repairs, and I fully trust their service team. Freddy is always very nice and helpful. This team has provided the best car service experiences I have ever had. More
Freddy is Truly an Asset to Capistrano Mazda With the help of Freddy I was able to solve all the problems my car had. He helped guide me in the right direction from the moment I walked in; not to With the help of Freddy I was able to solve all the problems my car had. He helped guide me in the right direction from the moment I walked in; not to mention make it as easy and stress free as possible. He arranged for everything to be fixed and would call me periodically giving me quick updates. Taking in your car for major repairs is not fun because you don't know what happens in the garage. However, Freddy made sure he explained everything in depth as to the steps needed to take, the price, and helped assure I was leaving my vehicle in great hands. I appreciate everything he did for me. I would recommend Capistrano Mazda to any of my friends or family. More
Go to Fredy for Excellent service! I have been going to Fredy Campos for service for over 5 years now. He is literally the only person I trust to service ALL my cars (not just my Mazda) I have been going to Fredy Campos for service for over 5 years now. He is literally the only person I trust to service ALL my cars (not just my Mazda). He is extremely trustworthy and always shows me exactly what the car needs - on the car, or if there is damage he always shows it to me. I will always be getting my cars serviced where ever Fredy is. I highly recommend going to him for any service needed and I think Capistrano Mazda is lucky to have him! More
Great service, new CX-5 for wifey I just finished up shopping for a new CX-5 Touring for the wife... Tom, Katrina, and Joey gave us a great experience! I chatted online and within a fe I just finished up shopping for a new CX-5 Touring for the wife... Tom, Katrina, and Joey gave us a great experience! I chatted online and within a few hours, Tom called me back directly and worked out the deal with me. I drove up today, and wrapped it all up! We were in and out within 2 hours. I would definitely recommend this dealer. More
Place feels like family Wonderful crew working here. Never felt tricked or bamboozled. They were very understanding and excel at dealing with a very zealous me. Absolutely wo Wonderful crew working here. Never felt tricked or bamboozled. They were very understanding and excel at dealing with a very zealous me. Absolutely wonderful experience. Not only is Mazda producing great cars these guys here at capo Mazda are representing the brand well. Both sales and service/parts are understanding and assisted me beautifully. For someone like me buying their first car they made the experience memorable. For a fairly new dealership they are miles beyond any previous experience I have shared elsewhere with friends and family. More
The entire team was always attentive! After months of shopping for a new car for our son that is 16 we decided to go with the Mazda 3. Capo Mazda was awesome to work with and everyone we c After months of shopping for a new car for our son that is 16 we decided to go with the Mazda 3. Capo Mazda was awesome to work with and everyone we came into contact with was very professional and easy going. We really loved the experience of buying a new car, which we all know isn't always an easy experience. I would personally like to thank Chris, Moe and Tom for their efforts to make purchasing the new car easy and seamless. I would highly recommend Capo Mazda to anyone looking for a great car and great people. More
Saved My Day My car broke down on a Saturday, had to get it towed to the nearest Mazda Dealership. They were closed and couldn't look until Monday but Freddy came My car broke down on a Saturday, had to get it towed to the nearest Mazda Dealership. They were closed and couldn't look until Monday but Freddy came up to my car as we were waiting to get picked up and said hold on, let me try something. He brought my car into the back, came back a few minutes later and said that he could have my car up and running in 15 minutes. He kept to his word! I was expecting to have my car days later, but instead got it fixed and running within 30 minutes of arriving and free of charge- on a Saturday! Very friendly place, willing to help you in any way possible. More