Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capistrano Mazda
San Juan Capistrano, CA
1,322 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,322 reviews
March 29, 2021
Ever since I purchased my car in 2019, the service from Capo Mazda has been consistently great! Cyrena is always so kind and friendly, the appointments are so easy to make online, really couldn't ask for a Capo Mazda has been consistently great! Cyrena is always so kind and friendly, the appointments are so easy to make online, really couldn't ask for a better experience. Thank you so much! More
by jordan73
Verified CustomerEmployees Worked With
March 29, 2021
I was not comfortable with the level of care that was taken in terms of COVID precautions and let the manager know this. We were so happy with your sales department when we purchased the car from your de taken in terms of COVID precautions and let the manager know this. We were so happy with your sales department when we purchased the car from your dealership. Very disappointed with the service department’s COVID measures. More
by sherri4
Employees Worked With
March 29, 2021
Hello I had great service from Diego.I had 3 visits to Hello I had great service from Diego. I had 3 visits to your dealership . I purchased on a day Diego was off and his partner Marcin assisted. Mar Hello I had great service from Diego. I had 3 visits to your dealership . I purchased on a day Diego was off and his partner Marcin assisted. Marcin was helpful but before I left your lot I noticed scratches on my brand new car . Marcin confirmed I can get a free buff on my car following weekend , he would call me next day . That call never came , I called got his VM , once again he did not return my call. Diego checked in with me , I explained what Marcin promised . He said he would remind him and service dept to call me . That was one week ago,. No call back yet from anyone . I would like my new car buffed due to scratches on it before I left the lot. Thank you Lory More
by loryremillard
March 25, 2021
Cyrena is the best!! I live the care I receive for my Mazda. Was able to get a loaner, which was a turbo... my next car. Mazda. Was able to get a loaner, which was a turbo... my next car. More
by theworksskincare
March 25, 2021
Hugo was very helpful, patient, and attentive during my Service for an oil change on my vehicle. Easy in and easy, fast out after service! Service for an oil change on my vehicle. Easy in and easy, fast out after service! More
by DAVID.WOLFE
Employees Worked With
March 25, 2021
Thanks Capistrano Mazda I have good experience with the employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 employees of the service the consultant very friendly I’m very happy thanks Hugo Diaz and Capistrano Mazda 😃 More
by BETOMENDOZA23
Employees Worked With
Other Employees :
Hugo Diaz, Alex Hernandez
March 25, 2021
Always, always such very good service & fast. Especially from Cyrena. It’s easy to get an appointment and they are quick to greet you. Thank you so much! from Cyrena. It’s easy to get an appointment and they are quick to greet you. Thank you so much! More
by LHIGGINS2
Employees Worked With
March 19, 2021
Car buying experience made easy. Jerry was a real pleasure to work with and we look forward to buying a car from him again in the future. pleasure to work with and we look forward to buying a car from him again in the future. More
by sgrimson
March 18, 2021
Great service experience here! Cyrena was on top of everything. Very friendly and professional. She also gave me timely updates regarding my service status. Thank you! everything. Very friendly and professional. She also gave me timely updates regarding my service status. Thank you! More
by CAMPKONG
Employees Worked With
March 17, 2021
Friendly, organized service that made finding the car that I leased easy. Everyone was friendly and helpful and answered well the questions that I asked. that I leased easy. Everyone was friendly and helpful and answered well the questions that I asked. More
by skyroam
Employees Worked With
