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Capistrano Mazda
San Juan Capistrano, CA
1,322 Reviews
Since Capistrano Mazda opened in 2015, we’ve worked to establish ourselves as the “Undealer.” Delivering an experience different, and better, than what our customers and employees expect from a dealership. Our team has continuously won customer satisfaction awards from third parties, for both sales and service, as well as been named a Mazda Presidents Club winner from Mazda North American Operations for multiple years in a row. We’re all about transparency and have never charged one cent over MSRP on any model, not even on the all-new MAZDA CX-50 Hybrid and MAZDA CX-70 and MAZDA CX-90 Plug-In Hybrids.
Our team of Automotive enthusiasts and experts are here to provide you with tons of Smileage, professional services and fun while you shop for your next vehicle. We are conveniently located just east of the I-5 freeway off of Camino Capistrano in San Juan Capistrano, California.
If you're looking for a dealership that specializes in Mazda models including the Mazda3 Sedan, Mazda3 Hatchback, Mazda CX-30, Mazda CX-5, Mazda, CX-50. Mazda CX-70, Mazda CX-90, Mazda MX-5, and Mazda MX-5 Miata RF - then you've come to the right place!
Looking for your perfect vehicle? We carry a great selection of new inventory, where we take pride in our selection of unique model, color combinations where we'll NEVER charge an additional dealer markup on any hot or new model! We also have a wide variety of Pre-Owned vehicles available in our 3 tiers of Pre-Owned cars including: Certified Pre-Owned, Quality Pre-Owned and Value Pre-Owned vehicles!
We know your time is valuable. We are sure you will find our site a fast and convenient way to research the information that you need. If we can be of any assistance, give us a call or schedule your appointment online and we'll promptly reply. Smileage Guaranteed!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,322 reviews
April 16, 2021
Was a good time. Bennett was very nice and informative about the car and explained everything very thoroughly. All around a good experience and would recommend. about the car and explained everything very thoroughly. All around a good experience and would recommend. More
by ZZ
Employees Worked With
Ben Deming
April 16, 2021
Rick was very knowledgeable of my price point and I got a great deal on my 2020 Mazda CX-30! It was my first time buying a car on my own and he made sure to explain all the fines/fees clearly. The dealership great deal on my 2020 Mazda CX-30! It was my first time buying a car on my own and he made sure to explain all the fines/fees clearly. The dealership and experience were very COVID friendly as well. More
by T. Miller
Employees Worked With
April 03, 2021
Rick was very helpful and made the experience smooth and enjoyable. His knowledge of the vehicles and causal personality made leasing this car a great experience. enjoyable. His knowledge of the vehicles and causal personality made leasing this car a great experience. More
by timtruett1
Employees Worked With
April 02, 2021
Rick made the entire experience of leasing my new car a real dream! He was so nice and made the entire process really simple and easy - thank you!! real dream! He was so nice and made the entire process really simple and easy - thank you!! More
by nataleeh
Verified CustomerEmployees Worked With
April 01, 2021
Excellent Service, I appreciated the details provided by the service tech video on findings - it was the clearest and best summary I have ever received! the service tech video on findings - it was the clearest and best summary I have ever received! More
by cathymnunez
April 01, 2021
All staff and management are professional, knowledgeable and easy to work with. The facility is great and they believe and practice excellent customer service both the sales team and service team. and easy to work with. The facility is great and they believe and practice excellent customer service both the sales team and service team. More
by johnves
March 31, 2021
I had an easy and really great service experience. My service advisor, Hugo Diaz, was very efficient and professionally friendly. He took notes of the issues that I asked to be checked and arranged a loa service advisor, Hugo Diaz, was very efficient and professionally friendly. He took notes of the issues that I asked to be checked and arranged a loaner car. My car was finished quicker than I expected. More
by risa.koppel
Employees Worked With
Hugo Diaz
March 30, 2021
Thank you so much for being so quick and efficient. Serviced my car and solved issues found Cyrena knocked it out of the park again Serviced my car and solved issues found Cyrena knocked it out of the park again More
by mhohara
Employees Worked With
March 29, 2021
Cyrena was amazing! I blew a tire on the freeway and almost crashed my car. She took care of me when I was frazzled. She was caring, attentive, and helped me in a scary situation. She was professional, almost crashed my car. She took care of me when I was frazzled. She was caring, attentive, and helped me in a scary situation. She was professional, knowledgeable, and so easy going. I live in Los Angeles, but I will certainly come back down here to get my service moving forward. Mazda is lucky to have her on board! Thank you so much!!!!! More
by SCOHEN5
March 29, 2021
Salesman Diego was Awesome, he was polite, accommodating and put up with my craziness. AJ Finance manager is wonderful too and was more than willing to work with me. I would totally recommend them and put up with my craziness. AJ Finance manager is wonderful too and was more than willing to work with me. I would totally recommend them More
by e.deacon
