Campbell Ford - Service Center

Very professional, courteous and competent. Service representative was understanding and knowledgeable of previous service and customer history with dealer. Service was punctual and generous Service representative was understanding and knowledgeable of previous service and customer history with dealer. Service was punctual and generous in having washed the vehicle before returning car to owner. More

Very professional. Came early and completed work quickly. Would definitely use the home service in the future. Came early and completed work quickly. Would definitely use the home service in the future. More

I Scheduled an appointment for diagnostic and repair as my car wouldn’t start. I chose Campbell because there was a good chance the problem was caused by an issue covered under a recall/extended warranty my car wouldn’t start. I chose Campbell because there was a good chance the problem was caused by an issue covered under a recall/extended warranty Ford issued on my model. The appointment was scheduled for the June 11th, I got the vehicle back on July 15th. They never initiated communication with me to inform me of what was taking so long, even after I asked them to do so. Their communication and transparency was seriously lacking in my situation. I understand there are complications when working on vehicles and other potential delays. But when an appointment is scheduled that vehicle and customer should be the priority and if there is an unforeseen delay communication from the service department to the customer is a must and in my situation Campbell failed More

Mobile service was easy and punctual. Technician was very good and answered my questions. Excellent job. Technician was very good and answered my questions. Excellent job. More

They care about their customers needs and go above and beyond for them. They are great to work with. beyond for them. They are great to work with. More

Moe was very professional and courteous. Worked in a timely manner explaining as he worked Worked in a timely manner explaining as he worked More

Friendly and excellent service Fast and dependable Clean and inviting waiting room Great quick service and inviting waiting room Great quick service More

The technician was on time. He explained everything and was very pleasant to talk with as he made the repairs on my truck. The entire experience was so easy and convenient. I He explained everything and was very pleasant to talk with as he made the repairs on my truck. The entire experience was so easy and convenient. I have never had service like this before, it was absolutely great!! More

They have very great service and employees! Got it done in a very timely manner. Got it done in a very timely manner. More

No one ever contacted us about our vehicle being worked on in the body shop we had to call even after it was done we paid and never even got a thank you they supposedly replaced the taill gate but they put on in the body shop we had to call even after it was done we paid and never even got a thank you they supposedly replaced the taill gate but they put the old windshield wiper back on there not very good at keeping you updated as to what's going on at all More