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Campbell Ford - Service Center

Niles, MI

4.6
582 Reviews

582 Reviews of Campbell Ford - Service Center

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February 06, 2025

Vince was awesome and went out of his way to make sure I was completely taken care of. More

by dmgleva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

The technician did an amazing job on my oil change and even gave me some good advice on the brake leak that I had going on. Would definitely use again and will be spreading the word! More

by suzyq3708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mobile service manager Lori
February 01, 2025

Great people, best service, every job always done right, have confidence in everyone at Campbell, would not take my daughters car anywhere else, will always refer people to Campbell Ford More

by brookefawcett2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Only problem was my car didn’t come back to me before I punched out at work. You just thought you were keeping it when I said no I need it back to get home. More

by wglaser75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Staff are nice and helpful. I love the waiting area. So does my daughter. Thanks More

by ladibugg24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
January 30, 2025

Lori and Moe both provided great customer service with an eye on details and for making sure the experience that a customer has is the best. The technician was on time, did a tremendous job on fixing the pr More

by JCENTILLA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Wagner, Moe Simon
January 30, 2025

Nick was very pleasant and made sure all my concerns were answered. It was just an oil change but they were very quick and polite More

by fedeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Boyd
January 29, 2025

The service center and the parts department went over and beyond to solve my problem. Andy and Auston did great. More

by dngcarson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

I had great service @ Campbell. Colin reviewed the vehicle maintenance after having my vehicle serviced. I appreciate the no-pressure service department, yet they indicate what's More

by SCOTT88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
January 27, 2025

They never showed up to fix the door recall. I don't know what happened to them More

by NO20
Service Communication
Recommend Dealer
No
Employees Worked With
No one they didn't show up
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