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Campbell Ford
Niles, MI
1,824 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,824 reviews
December 21, 2024
All the problems with the Sync system in my F250 are still there after being told it was fixed and charged $290 for the work. I'm extremely disappointed that A) it still doesn't work and B) that it wasn still there after being told it was fixed and charged $290 for the work. I'm extremely disappointed that A) it still doesn't work and B) that it wasn't covered by the bumper to bumper warranty I paid for. More
by Dave.hammang
December 21, 2024
Everyone was amazing to get my car fixed due to a recall issue. My car was fixed quickly and perfectly! issue. My car was fixed quickly and perfectly! More
by BILLINGSLEYK61
Verified CustomerEmployees Worked With
December 21, 2024
I was very impressed by their customer service. They called me to come to my house and take care of a recall for my vehicle. The mobile tech was great. The mobile service is super convenient. I wil They called me to come to my house and take care of a recall for my vehicle. The mobile tech was great. The mobile service is super convenient. I will be taking advantage of it more in the future. More
by ND Brent
Employees Worked With
December 19, 2024
Erik was great ! ! There was a few curve xxxxx but most part went smoothly.But Erik was very honest with about everything .. ! There was a few curve xxxxx but most part went smoothly.But Erik was very honest with about everything .. More
by ccolpitts2013
December 19, 2024
Quick in and out experience. The guys made it an easy car buying experience. Thank you to the staff at Campbell Ford. The guys made it an easy car buying experience. Thank you to the staff at Campbell Ford. More
by RyanN
December 19, 2024
Great services and support! Took care of our car in one day. Will use again and recommend. Took care of our car in one day. Will use again and recommend. More
by DAN@TOPGROUPTRAVEL.COM
Employees Worked With
December 19, 2024
Service was great! Except Part Dept. did not follow though, He never called when part came in and didn’t return message. I finally contacted someone else in Parts & af Except Part Dept. did not follow though, He never called when part came in and didn’t return message. I finally contacted someone else in Parts & after that everything went great. More
by Gee
Employees Worked With
December 19, 2024
We really like the moble service. We recently had a software update on our Sync system, and also an oil change and tire rotation all done at our home. We recently had a software update on our Sync system, and also an oil change and tire rotation all done at our home. More
by willj212
