Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
1,823 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,823 reviews
January 10, 2025
Mechanic came to my house to fix a recall on my vehicle. It was quick and convenient. It was quick and convenient. More
by WALDOCKS
Verified CustomerEmployees Worked With
January 09, 2025
Always great service with the Campbell team. They are quick and efficient and great customer service. They are quick and efficient and great customer service. More
by amichelin912
January 09, 2025
Excellent service provided by professional and courteous staff. I would highly recommend Campbell Ford service department for all your needs. staff. I would highly recommend Campbell Ford service department for all your needs. More
by STEVEFREDERICK2
January 09, 2025
Jason went above and beyond to get my wife into the car she wanted. Bill explained everything and made it a breeze. We have bought and leased 5 vehicles from Campbell Ford, this is why we come back. she wanted. Bill explained everything and made it a breeze. We have bought and leased 5 vehicles from Campbell Ford, this is why we come back. More
by kkoebel930
January 09, 2025
Vince did not communicate to me what was done to the lift-gate of my car. I was charged for diagnostics but nothing was done when I picked up the car. It is working now but I do not know if it was somet lift-gate of my car. I was charged for diagnostics but nothing was done when I picked up the car. It is working now but I do not know if it was something Campbell did or not. I would have been more satisfied if he had told me more about the situation. Thanks for listening. More
by na13
January 09, 2025
Campbell Ford called me about a warranty issue that I didn’t know existed! I want to thank them for doing that! Deeply appreciated! didn’t know existed! I want to thank them for doing that! Deeply appreciated! More
by greenie1952
January 09, 2025
Great service. Great communication. Went above and beyond. Everything was done as expected. Would recommend Great communication. Went above and beyond. Everything was done as expected. Would recommend More
by j77459854
January 06, 2025
It was a pleasure to work with Amos ❤️ he found me my dream car without me knowing it was my dream car dream car without me knowing it was my dream car More
by Renae3122
Employees Worked With
January 06, 2025
Campbell Ford values all customers, but it was so reassuring that being a repeat customer was just as important. Erik is simply the best and I appreciate the time and patience he spent with me. reassuring that being a repeat customer was just as important. Erik is simply the best and I appreciate the time and patience he spent with me. More
by vandswim
