Campbell Ford

I had great service @ Campbell. Colin reviewed the vehicle maintenance after having my vehicle serviced. I appreciate the no-pressure service department, yet they indicate what's Colin reviewed the vehicle maintenance after having my vehicle serviced. I appreciate the no-pressure service department, yet they indicate what's going on with the vehicle and what needs to be service in the future. More

They never showed up to fix the door recall. I don't know what happened to them I don't know what happened to them More

Awesome! Serviced my vechile at home ! Curteous, on time and professional. Will use again absolutely. Serviced my vechile at home ! Curteous, on time and professional. Will use again absolutely. More

Actual diagnosis and work done was good. .... My problem was the running lights on the right rear quit working although the brake & signal lights did work. However.....The cost should h .... My problem was the running lights on the right rear quit working although the brake & signal lights did work. However.....The cost should have been covered under my Ford extended warranty (FBA Gold), minus my 100 dollar deductible. I was told however that the service manager would not submit the claim to warranty because "it looked like someone had been into the wiring". I told the person on the phone that the tail light had been replaced because it had water inside, but no-one has worked on the wiring. I was asked "if we had done the replacement". I told whoever I talked to that "no, Campbell Ford did not replace the tail light". The light worked properly for over a month AFTER the replacement, and THEN stopped working. The tech said a pin or pins were loose in the connection plug where the tail light wire harness plugs into the body wiring harness plug. How could this not be a warranty issue if the mere act of unplugging and then plugging in the wiring harness caused a pin to come loose. AND.... on the bill there were 68 dollars for shop supplies. How can a couple of plug connector pins cost 68 dollars in anyone's universe? I was overcharged for something that should have been covered under my Ford FBA Gold extended warranty. More

Good Service, Just Took Too Long to complete ! Repairs and parts took Too long to complete like 2 months too long Repairs and parts took Too long to complete like 2 months too long More

Good Service they got me in and out and took care of all of my needs above and beyond. of my needs above and beyond. More

They offered to come to my home and do the oil change Very convenient and much appreciated change Very convenient and much appreciated More

Very communicative and effective mechanics that dispatch to wherever you are in the local area to deliver on-site services that can take some time at the dealership. It’s one less trip during the work week to wherever you are in the local area to deliver on-site services that can take some time at the dealership. It’s one less trip during the work week; let the pros from Campbell Ford come to you and take care of your auto fixing needs. More

I was so impressed with the way my situation was handled! the mobile service is especially convenient for seniors or for those that don't have other ways of transportation. Thanks so much for offering this!! the mobile service is especially convenient for seniors or for those that don't have other ways of transportation. Thanks so much for offering this!! More

Love this service and their initiative Love that they reached out to me to set this up reached out to me to set this up More