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Campbell Ford
Niles, MI
1,825 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,825 reviews
November 15, 2024
Am a loyal Campbell service customer, but it’s a struggle to get through to service via the phone. When my vehicle is in for service, it can be very difficult to speak to someone to get an update. Often goes to get through to service via the phone. When my vehicle is in for service, it can be very difficult to speak to someone to get an update. Often goes to voicemail. This has been an ongoing issue when I’ve needed to get in touch. I now select mobile service and the friendly woman who operates that line will connect me with someone. More
by emparks513
Verified Customer
November 14, 2024
Amazing. Very polite and professional. Kept me informed during the progress of my vehicle that was in for maintenance. Very polite and professional. Kept me informed during the progress of my vehicle that was in for maintenance. More
by dwatson6055
Employees Worked With
November 14, 2024
The staff and service is always helpful and great to work with! They're always there when I need them. with! They're always there when I need them. More
by FOCUSESE
Employees Worked With
Other Employees :
Gene Dittmer,Colin Daley
November 14, 2024
The staff and service is always helpful and great to work with! They're always there when I need them. with! They're always there when I need them. More
by FOCUSESE
Employees Worked With
Other Employees :
Gene Dittmer,Colin Daley
November 14, 2024
Buying my pre-owned car was a great experience. There was no pressure. I made a reasonable offer on my trade-in which was accepted and the process went smoothly from there. Thank you Jason for your There was no pressure. I made a reasonable offer on my trade-in which was accepted and the process went smoothly from there. Thank you Jason for your help and professionalism. More
by Bob
November 14, 2024
Very professional, great follow ups on status of my vehicle. Vehicle was returned on schedule vehicle. Vehicle was returned on schedule More
by STEVEN_COPELAND
Employees Worked With
November 12, 2024
Service dept is always rude when I call they say hello hello hello very rude. They act like they can't hear the call on multiple attempts and different months apart . They do not want to accommodate the c hello hello very rude. They act like they can't hear the call on multiple attempts and different months apart . They do not want to accommodate the customer. Wanted to schedule me out 6 wks for an alignment an said I had to drop it off it would take all day ! I called Jordan Ford they scheduled me when I wanted to come in ( the next week) an it took 1 hour. I will never come back to Campbell Ford More
by Canoecathy2
Employees Worked With
Other Employees :
Anyone who answers the phone in service dept
November 10, 2024
Service Department Manager is always willing to do what it takes and go the extra mile. it takes and go the extra mile. More
by FATHERFUNK56
