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Camp Chevrolet
Spokane, WA
371 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 371 reviews
May 16, 2013
My daughter was in the process of buying a new car and gave her salesperson two thousand dollars down which he gladly accepted. A week later she came back to attempt to close the deal (she lives 3 1/2 hou gave her salesperson two thousand dollars down which he gladly accepted. A week later she came back to attempt to close the deal (she lives 3 1/2 hours away). During the week she learned the loan amount increased three thousand dollars and she also wasn't happy with the value they had placed on her trade-in. Needless to say the deal fell apart. When she asked for her down-payment back she was told it wouldn't be available until Monday. This was at 6:00 Friday evening. After repeated requests with no success she was assured that a check would be sent FedEx first thing Monday morning. Unhappily she left. It's six days later and still no check. Repeated phone calls have been ignored as well as many voice mails. Randy Price their GM, won't take her calls either. All she wants is her own money back. This is the most unprofessional operation I have ever come across. Not only did they blow the sale, which another dealer has happily completed by the way, I can't understand where Camp Chevrolet's actions can hardly be legal not to mention ethical. I know it pays to shop around, but so far it costs to shop at Camp. GIVE HER MONEY BACK! I can't believe that a dealership that operates seven days a week has no one in the building for two days who is a signer on their account. More
by Tirebyter55
Employees Worked With
Randy Price
March 29, 2013
I was worried about purchasing a vehicle from this dealership after reading some of the reviews. I have to say they're one of the friendliest places I have ever been. Everyone was smiling and having dealership after reading some of the reviews. I have to say they're one of the friendliest places I have ever been. Everyone was smiling and having a fun time. The sales manager was even dancing in the window making my kids laugh. Everything with our purchase was easy and hassle free. A fun family dealership. More
by Be happy now...
Employees Worked With
Andrew Cowart , Andrew Cowart
March 29, 2013
Bought 2 vehicles from Camp, process was fast, easy and have been extremely happy. Can guarantee I will buy all future vehicles from this dealer! have been extremely happy. Can guarantee I will buy all future vehicles from this dealer! More
by CaraD
Employees Worked With
Randy and Joey, Joey Parke, Randy Price
March 29, 2013
Since you can't review service and sales together... I'd also recommend Camp for any work you need done. They're honest and fast. I can say their outstanding service lead us to buy our vehicles from the I'd also recommend Camp for any work you need done. They're honest and fast. I can say their outstanding service lead us to buy our vehicles from them. More
by CaraD
Employees Worked With
Chris, Christopher Barker
December 19, 2012
I bought a vehicle from camp chevrolet cadillac and i dont know if it was only me but i had a poor experience. To start things off they told me the sale price was going to be 36,--- plus about 1500 for dont know if it was only me but i had a poor experience. To start things off they told me the sale price was going to be 36,--- plus about 1500 for a detail and service; they also told me they were going to throw in free lifetime oil changes that valued $899. After I drove 3 hours to pick up the vehicle they had the paperwork filled out and ready to sign. When signing the paper work i noticed they had marked the vehicle up to 39995 and also charged me the 899 for the oil changes. The dealer wrote in a promise agreement to give me the lifetime oil changes but yet still tried to charge me, also they listed a bunch of other options on the vehicle that the vehicle didnt even have they just wanted the blue book value to be at what they were selling the vehicle for. After I got the vehicle home i realized i left my reciever and tow hitch, so when i called they said they had it, but when i got there it was no where to be found evaporated i suppose.lol. About a month had passed since i bought the new rig and needed to take it back for a detail and service but they wouldnt own up and give me a detail, there isnt one thing in the contract that states there is an expiration but the mananger told me that after 30 days it had expired, i live 3 hours away i told him and basically i got the cold shoulder and never ended up with my detail! I would not recommend buying a vehicle from here because of the lousy experience i had with them, the lying and trying to fool me on the paper work, not gonna happen. All i say is that if you do buy from them follow the paper work very closly because they will try and slide something past, thats all i got. More
by chevyfan123
Employees Worked With
David Ju
November 29, 2012
Our salesman (calib) was very good. We were pleased with his service. The financial closer (Dave) was not acceptable to us. he pounded the computer and raised his voice when we did not accept the extended his service. The financial closer (Dave) was not acceptable to us. he pounded the computer and raised his voice when we did not accept the extended warranty. He scared my grand daughter. he appearance was not business like. He wore an open shirt (with no tee shirt) exposing his bare chest. He would have been better on a beach in California. My grand daughter and wife were offended. A buttoned shirt or tie certainly would have been more appropriate and business like. Car windows were dirty. When we rolled down the windows it exposed xxxx on every window. The steering wheel was torn and there was a black dirt like mark on the drivers side post inside the care. There was black splatter xxxx marks on the outside of all four wheel wells. I was offered to return the car to the dearlership but turned it down since it would have not been cost effective for me to return to the dealership for something that should have been down prior to me taking possesion of the car. The car is great and I am happy to have it. I just would never buy a car from them again. I am also having difficulty getting Sharris from the major Cadillac service center (where ever that is) It is a toll free line. I have called three time and he has yet to return my call. Thanks for allowing me the opportunity to provide comments regarding this dealership. More
by pakjjkr1
Employees Worked With
Dave (finalcial closing) Calib (salesman)
August 27, 2011
I recently bought a 1996 dodge caravan from camp. my family had grown and wasn t able to fit the car seats in my other vehicle. I was very worried about the age and it had 116k miles. Andrew explained h family had grown and wasn t able to fit the car seats in my other vehicle. I was very worried about the age and it had 116k miles. Andrew explained how their new managment team, spends the time to inspect every used car and made me feel safe that it would be great car. We have had it for 5 months now and still love it. Thanks for doing the extra stuff. More
by Big_head
Employees Worked With
Andrew
April 09, 2009
BUYER BEWARE They did the paperwork and signed the deal BUYER BEWARE They did the paperwork and signed the deal at 6.74 percent interest then two days later called and said that the 6.74 percent was not ac BUYER BEWARE They did the paperwork and signed the deal at 6.74 percent interest then two days later called and said that the 6.74 percent was not accepted but they could get it financed for 24.9 percent. This is one of the worst bait and switch I have seen in years. More
by cfd
Employees Worked With
David In Finance
March 11, 2007
Terrible customer service. Bate and Switch is only one of the illegal things they do. They crashed my car in the lot the day I purchased it while one of there employees were driving it and they refuse to rep the illegal things they do. They crashed my car in the lot the day I purchased it while one of there employees were driving it and they refuse to repair it. More
by freedman
