
Camelback Ford
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Our sales person Antonio (AJ) and Ms. Cedillos were very efficient at communicating the sales process. They were both very transparent and broke everything down to the number. Cedillos were very efficient at communicating the sales process. They were both very transparent and broke everything down to the number. More
Great customer service all around, very knowledgeable with all the ford trucks. Very satisfied with whole experience with all the ford trucks. Very satisfied with whole experience More
The sale and financing were handled fine, but I have noticed a couple of issues since purchasing the car, including super dim lights. I mentioned this to someine who called checking on my experience. I noticed a couple of issues since purchasing the car, including super dim lights. I mentioned this to someine who called checking on my experience. I was told service would follow up with me. This never happened. When I finally called service I was basically told they have no appointments period and they would put me on a waiting list. I have no info on my extended warranty, can't get issues fixed, and am stuck with a car I can't drive at night. I understand you buy a used car as is, but feel like you should have a way of at least getting help when you find an issue with the car, especially when I was told it was checked for issues before sale. At the very least, if there is no available help, staff should at least be able to provide info on where to go for service instead of having new buyers just feel completely abandoned after purchasing a car. It definitely makes it seem like the dealership just wants your money but doesn't care about their customers after the transaction is made. More
The service was a 10/10. Justin was able to help us find an affordable and reliable option based upon our request. We hope to come back soon for an upgrade or another car in Justin was able to help us find an affordable and reliable option based upon our request. We hope to come back soon for an upgrade or another car in the future. More
Francisco and Travis were amazing! !!super easy to work with! Made shopping very easy! I love my new car! !!super easy to work with! Made shopping very easy! I love my new car! More