Cadillac of Thousand Oaks

Frank did an outstanding job. He was friendly and took the time to explain all of the vehicles equipment and options. I would definitely recommend him to a friend or relative. the time to explain all of the vehicles equipment and options. I would definitely recommend him to a friend or relative. More

Our first contact with Peter Baca was in the fall of 2004 when we were looking at Cadillacs as a choice of car for us. Peter has always been courteous, friendly and knowledgeable and we were very happy to d when we were looking at Cadillacs as a choice of car for us. Peter has always been courteous, friendly and knowledgeable and we were very happy to deal with him. He has given us 100% service and answers to our many questions with much patience. To this day, we have kept in touch and have a close relationship. Peter Baca is a wonderful person and terrific dealer. We would recommend him to anyone! More

Frankie is very knowledgable and professional we enjoyed purchasing our escalade ext so much that I decided to suprise my wife with a escalade esv 2 days later Frankie and Nassir helped to coordinate th purchasing our escalade ext so much that I decided to suprise my wife with a escalade esv 2 days later Frankie and Nassir helped to coordinate the delivery to my neighbhoor house my wife Pilar was speechless We look forward to purchsing our next vehicle from Frankie and recommending him to our friends and family More

Silver Star is a great dealership with great customer service. They go out of their way to satisfy the clients. Great place to deal with. We are repeat customers. service. They go out of their way to satisfy the clients. Great place to deal with. We are repeat customers. More

ronna is awesome! She spends a lot of time reviewing the vehicles features and actually spends the time to set everything up prior to drive off! this is awesome. Very few dealers spend the time once you si vehicles features and actually spends the time to set everything up prior to drive off! this is awesome. Very few dealers spend the time once you sign the contract! She does!! and it is awesome. Thanks More

Frank was very knowledgable and made the whole experience fun! Nasir was great as well. I would definitely recommend Silver Star, and I am picky! Service dept is wonderful to deal with as well! fun! Nasir was great as well. I would definitely recommend Silver Star, and I am picky! Service dept is wonderful to deal with as well! More

I purchased a new 2010 CTS from Mr. Ron Hinz. Mr. Hinz knows the product he is selling. There was no question I had that he was unable to answer. He guided my wife and me through the entire process, fro knows the product he is selling. There was no question I had that he was unable to answer. He guided my wife and me through the entire process, from greeting us to the closing of the sale. He is very professional and an asset the Silver Star Cadillac. In the past, when purchasing vehicles, the overall experience has not been very good for my wife and me. It was a good experience dealing with Mr. Hinz. Mr. Hinz was very friendly and easy to deal with. I had a problem with the shifter after purchasing the CTS and Mr. Craig Florio, Service Consultant, had the propblem taken care of in a short period of time. He explained what was wrong with the car and how long the repair would take. It was repaired the first time and returned when promised. Mr. Florio is very professional, friendly, and an asset to Silver Star Cadillac. I would recommend Mr. Florio to anyone needing service work. Overall, it was a good experience dealing with Mr. Florio. More

Peter Baca provided me with excellent customer service. He had incredible patience and knowledge with all my detail oriented questions. I would definitely recommend Peter to anyone I know looking for a ca He had incredible patience and knowledge with all my detail oriented questions. I would definitely recommend Peter to anyone I know looking for a car. More

Silver Star Cadillac and Frankie Tepesano were more than willing to meet all of my car buying needs. Frankie, Nasir, & Eric went above and beyond to sell me a Cadillac and make me part of the Cadillac Famil willing to meet all of my car buying needs. Frankie, Nasir, & Eric went above and beyond to sell me a Cadillac and make me part of the Cadillac Family. This dealership is outstanding and I have refered several people to this dealership as well as their Sales Representitive Frankie Tepesano. Frankie has a great knowledge of the cars he is selling and is a real benifit to Silver Star Cadillac. More

This is our fifth (5) Cadillac from this dealership, (Silver Star Cadillac, Westlake Village, Ca). We keep coming back because the service and the staff are friendly, helpful, courteous, respectful, pa (Silver Star Cadillac, Westlake Village, Ca). We keep coming back because the service and the staff are friendly, helpful, courteous, respectful, patience and always willing to help us with any questions we might have. More