Cadillac of Thousand Oaks

I am giving this rating because my Sales Guy Joe Lubin was great! He was very knowledgeable and took his time working with me. On the day I picked up my vehicle I was working out in Los Angeles and was un was great! He was very knowledgeable and took his time working with me. On the day I picked up my vehicle I was working out in Los Angeles and was unable to make it in to the dealership before closing time. Joe and Nasir waited over 3 hours for me while I sat in rush hour traffic driving from Los Angeles to the dealership. They had everything ready for me and did a very thorough job explaining the paperwork and vehicle features. Joe helped me select a vehicle that I have been wanting for a few years and I am truly happy with his service and my purchase. More

Joe and Nasir could not have been more helpful, courteous, and knowledgable. They made the process of purchasing a new car as easy as the State and a litigious culture allows, and I would recommen courteous, and knowledgable. They made the process of purchasing a new car as easy as the State and a litigious culture allows, and I would recommend them to anyone in search of an easy and pleasent experience. More

Having not bought a new car in a number of years, I was expecting a contentious time with this purchase. However, I have never met more friendly, informative, happy people in my life (and I am old). Pete expecting a contentious time with this purchase. However, I have never met more friendly, informative, happy people in my life (and I am old). Peter Baca is without doubt, the nicest man in the world. My wife and I also talked with both Ronna and Nasir. They both couldn't be nicer. We are expecting to buy another car in the near future and we will definitely go to Silver Star Cadillac to see if we can find the right car to fit our needs. Thank you very much for a wonderful experience. Rick and Marilyn Johnson Thousand Oaks More

Frank was a pleasure to deal with. I would recommend him. He was very knowledgable about the vehicle and helped us understand all the options and variables. He was very knowledgable about the vehicle and helped us understand all the options and variables. More

I am a very HIGH MAINTENANCE woman…..looking for instant gratification on a mission for a certified pre-owned Cadillac with low miles (1 owner), sunroof, navigation.......etc! I had already visited a few ot gratification on a mission for a certified pre-owned Cadillac with low miles (1 owner), sunroof, navigation.......etc! I had already visited a few other dealerships and was not pleased with their level of customer service, choices in vehicles or the lack of effort put forth by the sales team. Kris Hansen at Silver Star Cadillac in Thousand Oaks has redefined what a Cadillac Dealership Salesman should be, from the preliminary phone calls, to vehicle choices and financing! He guided us through the process with the patience, knowledge and efficiency that every car dealership should have. Kris made us feel comfortable and informed about our purchase and never seemed hurried or pretentious! Nasir Khan (Sales Manager) is an expert at guiding his staff through the financing process in a cheerful and effective manner. His outstanding attitude and patience was very much appreciated! If you’re in the market for a Cadillac, this is the ONLY place to go! Kris and Nasir are the “Crème de la Crème” of the Cadillac world! Thanks a Million......SILVER STAR CADDILAC of Thousand Oaks.............Your lucky to have these two outstanding employees! Sincerely, Janice Herman of Ventura More

Just bought my 8th Cadillac. I am proud to buy American. I am delighted to be served by a professional representative. Russ is a class guy and put me into a classy car. Stephen G. I am delighted to be served by a professional representative. Russ is a class guy and put me into a classy car. Stephen G. More

Peter was extremely helpful but not pushy. He allowed me to browse, was available to answer questions, but did not hover. He was extremely knowledgeable. After the sale, when I returned with additional ques to browse, was available to answer questions, but did not hover. He was extremely knowledgeable. After the sale, when I returned with additional questions, there was no hesitation in his willingness to assist. More

Silverstar Cadillac and Joe Lubin have made my ownership of my SRX a joy. The friendliness and concern shown by Joe as well as the service representatives make me feel I am truly a valued customer. Joe foll of my SRX a joy. The friendliness and concern shown by Joe as well as the service representatives make me feel I am truly a valued customer. Joe follows up with me frequently to make sure my car and I am doing well! The ambiance of the dealership make taking my car in for service enjoyable.rather thana chore. More

I came to your dealership unsure of what I wanted to buy. Joe led me through the process of learning what my options were. Without using heavy sales tactics, he gave me the information I needed to be comfo Joe led me through the process of learning what my options were. Without using heavy sales tactics, he gave me the information I needed to be comfortable with my decision. I left feeling like I had made the best choice possible for myself. He was extremely professional, helpful and knowledgeable. It was the best experience I have ever had when purchasing a vehicle. Thank you Joe! Liz Pacal More

Joe sold me a beautiful 2004 E class Mercedes for an amazing deal. This being my first car, he made me feel comfortable, he was honest and trustworthy, and I drove out of there with a fantastic car! T amazing deal. This being my first car, he made me feel comfortable, he was honest and trustworthy, and I drove out of there with a fantastic car! The next time I buy a car, I will definitely see Joe at this dealership. Best, Erica More