Cadillac of Thousand Oaks

Ronna was extremely helpful during Peter's absence when I needed to decide whether to lease a newer CTS model or buy my current one. With her assistance, I made the right decision. Ronna's efficiency and t needed to decide whether to lease a newer CTS model or buy my current one. With her assistance, I made the right decision. Ronna's efficiency and thoroughness to detail throughout the extensive paperwork, her kindness during the test drive and office discussions, plus her follow-up phone calls, assured me that I was in good hands. It was a pleasure dealing with Ronna, and whenever I am there for a service appointment, I always visit the sales department to find her and Peter. Both Silver Star's attractive showroom and waiting room are warm and welcoming ones! More

Great knowledge of the Cadillac brand, outstanding customer service skills. Went above & beyond to give my wife & I a perfect experience. We will definitely be referring our friends & family to Fran customer service skills. Went above & beyond to give my wife & I a perfect experience. We will definitely be referring our friends & family to Frankie & Nasir. More

My experience at Silver Star Cadillac was a good one. I was treated respectfully and not high pressured - a new experience with car dealers. Frank was very knowledgeable and helpful. I never had a sal was treated respectfully and not high pressured - a new experience with car dealers. Frank was very knowledgeable and helpful. I never had a salesman spend as much time with me (after closing the deal) on vehicle orientation. More

Frankie has helped me on different occasions. Today I went in to ask about my phone and Frank came out to my car and helped me solve a volume problem I've been having and also changed a setting in my pho went in to ask about my phone and Frank came out to my car and helped me solve a volume problem I've been having and also changed a setting in my phone. He spent fifteen minutes with me working through the issues I was having. He is always very friendly and eager to help in any way he can. He is also very knowledgeable about the cars he sells. My problem is solved and I am a very happy customer! More

Frankie was extraordinarily knowledgeable about the SRX. He made the car-buying experience very pleasant. If you're looking to buy a Caddy and want to work with a pleasant, no-pressure, friendly, and well- He made the car-buying experience very pleasant. If you're looking to buy a Caddy and want to work with a pleasant, no-pressure, friendly, and well-informed sales person, Frankie is your man. In fact, don't even bother shopping Caddy dealers, just go to Silver Star and tell them what you want. They'll make it happen. By the way, we purchased a 2012 SRX. More

Peter was really kind and professional with us. We took three days to finalize our purchase but he was very patient and cooperative with us, maintaining same high professional attitude throughout the whole three days to finalize our purchase but he was very patient and cooperative with us, maintaining same high professional attitude throughout the whole deal. We both really appreciated his help. THANK YOU PETER!!!!!!! More

I have never been more happy! Peter went out of his way to make my dream of leasing this gorgeous SRX come true; I couldn't be more happy! Peter was available for me via e-mail, text, phone and wheneve to make my dream of leasing this gorgeous SRX come true; I couldn't be more happy! Peter was available for me via e-mail, text, phone and whenever I had questions or concerns, he was ready to help me; he was so patient with me and he made me feel like family; I am grateful! I will make a point of referring Peter Baca of Silverstar Auto. Cindy Jacobson Keller Williams Realty Westlake Village 805.340.7692 More

Ronna Jermain is a very pleasant person and most helpful. She is kind in keeping in contact and being sure everything is fine. It is rare to get this kind of service. Thank you. She is kind in keeping in contact and being sure everything is fine. It is rare to get this kind of service. Thank you. More

We just happened to be in the area and looking to start a search for a new car. Silver Star happened to have a large inventory so we decided to stop by and just start shopping for a new car. The professional search for a new car. Silver Star happened to have a large inventory so we decided to stop by and just start shopping for a new car. The professional attention and detail provided by Frank not only prompted us to buy a new Cadillac but to buy at a dealership outside our home area. More

Don Howard has taken care of our cars for many years and he if always helpful, gets the job done and stays in touch as to when the work is finished. What could be a chore is not dreaded, because of Don. T he if always helpful, gets the job done and stays in touch as to when the work is finished. What could be a chore is not dreaded, because of Don. Thank you. More